As our Customer Service Representative, you’ll work (variety of shifts available) to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot), pass a drug test, and pass a background check prior to hire.
At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers.
Here’s what you can expect working in Patient Registration (Customer Service):
· Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
· Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time.
· Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.
· A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
· High School Diploma or GED
· Excellent customer service experience
Customer Service Representative - Variety of shifts available - up to 20-30 hours/week
You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot), pass a drug test, and pass a background check prior to hire. Customer Service Representative. You’ll build trust in these interactions by collecting information accurately and quickly b...
Anesthesiologist - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
For either path, you will work as part of a multidisciplinary team, surrounded by dedicated professionals who share your values and a passion for excellence. Army healthcare team is not only an essential service, but also life-saving. You will use specialized skills to solve unique challenges in sur...
Retail Associate Customer Service
Contributes to the mission of Goodwill by providing the best customer service to our customers. Essential Duties(Other Retail Associate, Customer Service, Associate, Retail, Store Manager, Customer. Maximizes the stores appearance by cleaning and straightening, filling in the sales floor, and assis...
Internal Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
Army healthcare team, you will have the opportunity to immerse yourself into a special culture and environment in which your diagnoses and treatments will support the readiness of our military's efforts and improve the lives of Soldiers and their families. As part of our collaborative, multi-discipl...
Customer Service Representative (Call Center)
Are you excited about providing top notch customer service? Do you like working with others who are passionate about their work? If so, come join The American Society of Civil Engineers (ASCE)! We are currently searching for a call center professional for our multichannel contact team responding to ...
OBGYN Employment in Virginia - Up To $75K Sign-On, Colleague Support, Robotics Available
Position Highlights:** Hospital Employed Practice* OBGYN colleague and CNM support* 11 LDRP Rooms* Dedicated OR for C-Sections - Robotics Available and Supported* Pediatric Hospitalist 24/7 support for all C-Sections and High-Risk Deliveries* Level II Intermediate Care Nursery* EMR and Practice Man...
Customer Service Representative - Remote
You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. To be successful in this Gig a...
Customer Service Representative – Remote
All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas). We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positi...
WFH Customer Service Representative - Intuit
You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. To be successful in this Gig a...
Entry Level Service Advisor -Up to a $1,000 Hiring Bonus (Prince William County)
If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products...