Job Description
Front Office / Desk Supervisor
You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office team to deliver the guest Wow experience, constantly setting an example and helping where needed.
As Front Office / Desk Supervisor , you will
Be Guest Centric talk to the guests as they check in and when they leave, pro-actively addressing any concerns they may have, elevating them to the next level if needed.
Make your department one which anticipates guest needs vs. one that simply reacts.
- Be Employee Centric train new staff to our processes, helping them with questions and concerns, scheduling them as needed, keeping both business levels and employee preferences in mind.
- Be a Role Model help others make it to the next level like you did, so you can continue your own upward progression. Lead by example..
- Be a Safety & Security Agent follow your hotel's established safety and security policies & procedures as well as all OSHA guidelines, reporting issues to maintenance and / or security.
- Be the Manager on Duty - if requested,
Requirements
Job Requirements
This role requires at least one-two year of progressive experience at a hotel front desk or other customer related position.
A high school education as well as some college related course work helpful. Good verbal and written English communication skills are required, with a second language helpful.
You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work exerting up to 20 pounds of force occasionally and / or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects.
From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.
Front Desk Supervisor
Fully comprehend and operate all relevant aspects of the Front Desk computer system. The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maxi...
Front Desk Supervisor
As a Front Office Supervisor you are working hand in hand with the front office team to deliver the guest Wow experience, constantly setting an example and helping where needed. This role requires at least one-two year of progressive experience at a hotel front desk or other customer related positio...
Full Time - Head Cashier - Day
Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.Approaches and interacts with customers to proactively recommend products and services appr...
Stocker/Cashier (Part Time)
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. Cashier: Ability to operate a cash register efficiently and accurately. Cashier: Comply with state and local requirements for handling and selling alcoholic beverages. ...
Residential Front Desk Assistant
The DePaul Neighborhood of the Arts (NOTA) Apartment Treatment Program is now hiring a Residential Front Desk Assistant. ...
Food Service Worker/cashier(full & Part-time)
FOOD SERVICE WORKER/CASHIER(FULL & PART-TIME)**. We are now hiring for full and part-time **FOOD SERVICE WORKER/CASHIER** positions. Summary:** Performs cashiering duties, including general food service work. ...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Receptionist- Weekend Hours
The receptionist will provide clerical support and is responsible to answer telephones, greet guests, respond to residents' requests and assist in coordination of services to residents, assist in providing services to residents, families and guests. The receptionist also will assist the director of ...
Front Desk Agent
Run reports, handle guest mail and messages, program wake-up calls, and perform a variety of other tasks conducive to the operation of the Front Desk. Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas. ...
Receptionist - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. ...