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Patient Support Specialist Manager

VirtualVocations
Burbank, California, United States
Full-time

A company is looking for a Patient Support Specialist - Manager to oversee a team providing exceptional patient support in mental health care.

Key ResponsibilitiesSupervise and develop a team of Patient Support Specialists, ensuring high performance and professional growthImplement standard operating procedures to enhance team efficiency and monitor performance metricsEnsure compliance with confidentiality standards and analyze team performance to identify areas for improvementQualificationsBachelor's degree in Healthcare Administration, Business Management, or a related fieldMinimum of 2 years of experience in a managerial or supervisory role, preferably in healthcare or customer serviceProficiency with medical EHR systems and understanding of healthcare operationsExperience in mental healthcare or a related field is highly desirableFamiliarity with Google Suite and relevant software applications

9 days ago
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