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Marketing and Communications Administrator

Marketing and Communications Administrator

Andy Frain ServicesWebster, TX, United States
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GENERAL DESCRIPTION :

We're looking for a skilled and energetic Marketing and Communications Administrator to join our administrative team. This position plays a dual role—handling internal and external communications / marketing efforts while supporting essential administrative and HR functions across the company.

RESPONSIBILITIES / DUTIES :

Marketing & Communications (Primary Function – 60–70%)

  • Coordinate and manage mass communications for 1,000+ employees using platforms like Constant Contact and Text-Em-All .
  • Maintain and create content for social media platforms (primarily Instagram and Facebook) , including scheduling, engagement, and campaign planning.
  • Assist in content production : photography, graphics, promotional materials , and event recaps.
  • Serve as a liaison between internal leadership and employees for communication strategies.
  • Draft, design, and distribute internal and external announcements, and promotional content.
  • Send mass communications and updates during large-scale events in the Houston market.
  • Maintain SharePoint or other intranet-style platforms with relevant employee updates and resources.
  • Support the use and maintenance of office phone systems.

Basic Administrative Support (30–40%)

Hiring & Onboarding

  • Assist with the onboarding process including I-9 verification , background checks, and paperwork collection.
  • Coordinate licensing requirements for new hires per Texas DPS regulations.
  • Employee & HR Support

  • Field calls, texts, and emails from staff with inquiries related to HR, payroll, or scheduling.
  • Provide support in maintaining employee files , records, and HR documents (digital and physical).
  • Experience with ADP or similar HR management software preferred.
  • Provide basic IT troubleshooting for staff and systems (connectivity, login issues, email, etc.).
  • Familiarity with Texas Private Security Licensing compliance, including processes for DPS licensing, renewals, and affiliation.
  • Scheduling & Event Support

  • Assist with staff scheduling for events and coordinate logistics.
  • Provide onsite support during high-volume event periods (may include evenings / weekends).
  • Help produce and distribute content and communications before, during, and after events.
  • Payroll & Timekeeping

  • Assist with timecard collection , processing, and basic payroll troubleshooting.
  • Ensure timely follow-up and resolution of employee payroll issues.
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    Marketing Administrator • Webster, TX, United States

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