Client Engagement Specialist Job ID # : 15107 City, State : Albuquerque Functional Area : Customer Service Department Name : Client Engagement Position Type : Regular - Full Time Education Required : See Minimum Qualifications Experience Required : See Minimum Qualifications Relocation Provided : No
Minimum Qualifications
CLIENT ENGAGEMENT SPECIALIST I
MINIMUM EDUCATION :
High school diploma or equivalent.
MINIMUM EXPERIENCE :
Meet one of the following :
- Six (6) months experience in a clinical laboratory or medical setting.
- Six (6) months customer service experience.
- Post high school education and / or experience may be substituted one for the
other.
OTHER REQUIREMENTS :
A grade of average on the alphanumeric typing test (4,000 5,999 key
strokes).
PREFERENCES :
Completion of appropriate medical certificate training program.
Knowledge of laboratory tests / medical terminology
CLIENT ENGAGEMENT SPECIALIST II
MINIMUM EDUCATION :
High school diploma or equivalent.
MINIMUM EXPERIENCE :
Meet one of the following :
- One (1) year relevant experience at TriCore.
- Two (2) years relevant experience in a clinical laboratory or medical setting.
- Three (3) years customer service experience.
- Post high school education and / or experience may be substituted one for the
other.
PREFERENCES :
- Completion of appropriate medical certificate training program.
- Knowledge of laboratory tests / medical terminology
- Proficient computer skills and ability to use multiple applications
simultaneously.
CLIENT ENGAGEMENT SPECIALIST III
MINIMUM EDUCATION :
High school diploma or equivalent.
MINIMUM EXPERIENCE :
Meet one of the following :
Two (2) years relevant experience at TriCore
Three (3) years relevant experience in a clinical laboratory or medical setting
Four (4) years customer service experience or equivalent combination on
education and experience
PREFERENCES :
Associate’s degree in related field preferred.
Completion of appropriate medical certificate training program.
Knowledge of laboratory tests / medical terminology
Proficient computer skills and ability to use multiple applications
simultaneously.
Client Engagement Specialist
Client Engagement Specialist Job ID #: 15107 City, State: Albuquerque Functional Area: Customer Service Department Name: Client Engagement Position Type: Regular - Full Time Education Required: See Minimum Qualifications Experience Required: See Minimum Qualifications Relocation Provided: No. CLIENT...
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