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User Experience Designer III, Private Label Solutions

Expedia Group
Chicago, Illinois, USA
$220K a year
Full-time

User Experience Designer III, Private Label Solutions (PLS)

Are you looking to be part of a world-class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world?

Are you passionate about solving hard problems and creating order out of uncertainty?

At Expedia Group, our mission is to power global travel for everyone, everywhere. Within the Expedia Group, the Partner Experience Design organization (XD) is our global, cross-disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all our travelers, partners, and agents.

We’re looking for a motivated User Experience Designer III to help us envision and deliver delightful customer experiences.

We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment.

As a User Experience Designer III on the Private Label Solution (PLS) team, you have an opportunity to think through the framing of problems with a focus on end-user needs and desires.

Alongside the product team, you will identify, design, specify and implement end-to-end experiences for a wide range of products and services.

Your workstream will be Template, our white label template product, an area of the business which is one of the fastest growing segments in the company.

You will be a key contributor to creating delightful experiences for travelers booking on our airline, bank, hotel chain, retail and other partners sites.

You will enhance the travelers’ experiences, using the Expedia platform, and create additional functionality required by our partners.

Work with product managers, business partners, engineers, marketing and customers to develop and improve Expedia Group’s Template product for our B2B2C travelers worldwide, every single day.

What You’ll Do :

Demonstrate understanding of visual and interaction design foundations and create appropriate sketches, wireframes, flows, design comps and prototypes

Explore design solutions and directions based on customer needs, wants, and problems

Collaborate closely with other experience designers, content designers and researchers to deliver explorations and solutions

Demonstrate facilitation skills and ability to coordinate with cross-functional partners

Use our design system, components and patterns effectively and appropriately with guidance

Create routine, informative communication material explaining decision-making rationale to team members

Help gather and interpret diverse qualitative and quantitative inputs

Assist with defining success metrics for solving a design problem

Contribute to idea generation in team settings

Collect, process and act on design feedback constructively

Build a solid toolkit of methods for facilitating the gathering and synthesizing of diverse insights in ambiguous problem spaces

Influence strategy for a project or product area by articulating a coherent UX vision based on clear, actionable problem / opportunity statements

Define customer experience success metrics for a project or product area

Explore diverse, novel perspectives and design directions by default, and evaluate concepts using appropriate methods to determine the strongest proposal to present to the wider team

Confidently facilitate idea generation with stakeholders

Demonstrate mastery of common visual and interaction design principles and practice, and create appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance

Consistently create clear and compelling materials and narratives explaining design rationale to team and stakeholders using customer, business, or competitive insights

Seek diverse feedback on design work and anticipate feedback to address it proactively

Apply and adapt design and research processes to fit the needs of the project

Develop empathy and insights about customers based on data and insights from research and other customer data sources

Clearly communicate customer-centric goals when presenting work

Who You Are :

Bachelor’s Degree in User Experience, HCI, or related field; or Equivalent related professional experience

At least five years related professional experience

Strong appreciation for human-centered design and outstanding customer experiences, and a proven track record of collaboration with creative partners

History of developing cohesive, compelling strategic visions for experience, product, and service challenges

The total cash range for this position in Austin is $137,500 to $192,500. Employees in this role have the potential to increase their pay up to $220,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $137,500 to $192,500. Employees in this role have the potential to increase their pay up to $220,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Chicago is $125,500.00 to $176,000.00. Employees in this role have the potential to increase their pay up to $201,000.

00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.

Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program.

To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. .

30+ days ago
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