A company is looking for a Help Desk Specialist who is a detail-oriented customer advocate passionate about solving problems.
Key ResponsibilitiesReceive inbound support calls and online chat inquiries from customersDocument customer interactions and resolutions within a ticketing systemConduct customer training and follow up on configuration changesRequired Qualifications2+ years' experience in a customer-facing troubleshooting role1+ years working with cloud-based softwareExperience in a fast-paced environment prioritizing excellent customer serviceNetworking, IT, or telecommunications certification or equivalent experience preferredProfessional experience using VoIP technology is a plus
Help Desk Specialist
A company is looking for a Help Desk Specialist who is a detail-oriented customer advocate passionate about solving problems. ...
IT Help Desk Specialist
Position: IT Help Desk Specialist. We are looking for a skilled IT Help Desk Specialist to join our team and provide technical support to our internal users. Manage and prioritize help desk tickets using a ticketing system, ensuring timely response and resolution according to service level agreement...
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...
IT Help Desk Specialist (Entry-Level)
The IT Help Desk Specialist will be joining one of America's fastest-growing private companies with a high-energy, exciting environment. Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus ...
Application Help Desk Specialist
A company is looking for an Application Help Desk (Support Specialist) to assist customers with technical issues related to radiology software. ...
Help Desk Support Specialist | Network Solutions (Remote)
The Help Desk Support Specialist works remotely providing technical support and assistance related to computer systems, hardware, and software in a high volume, fast tempo call center environment. ...
Enterprise IT Service Desk Analyst
A company is looking for an Enterprise IT Service Desk Analyst to support customers through Enterprise Desktop Administration services. ...
Technical Support Specialist I
Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance, and hardware. Acts as the front-facing support liaison for all desktop-related support issues. Evaluates, prioritizes, resolves problems and requests, or escalates to...
Biomedical Technician / Equipment Support Specialist - Level II
Collaborating with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. We are thrilled to announce an exciting opportunity for a Biomedical Equipment Technician / Equipment Support Spe...
Service Desk Analyst
The Service Desk Analyst provides day-to-day Tier-2 technical support for all stores, offices, and warehouses within North America and the United Kingdom. Provide service desk team support. This role provides training and coaching for associate level analysts in addition to 3rd party vendor support....