Strategic Program Lead (Agile Operations)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.

This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Exciting opportunity to join CVS Health as Lead Director, Solution Train Engineer / Lead Change Agent / Program Coach. In this role you will support the Medicaid COMET (coordinated Medicaid and Enterprise transformation) team which is a highly visible and crucial program to drive growth and deliver value in the Medicaid segment.

The ideal candidate in this role will facilitate multiple Agile Release Trains (ARTs) at the large solution level and then is responsible for program execution, escalating impediments, managing risk, and helping drive continuous improvement for all ARTs.

Additionally, the ideal candidate is also responsible for facilitating Large Solution events including PI Planning, driving continuing education Rocket Series, and Inspect & Adapt.

Roles and Responsibilities :

• Serves as the COMET servant leader and facilitator for program events and activities for planning, executing, delivery and improvement, such as Program Increment (PI) Planning readiness and PI Planning events and activities
• Mentors and advises Train coaches
• Establish, implement, and operationalizes transformation vision and ongoing change efforts
• Owns the LACE transformation backlog as the Product Owner
• Establishes and maintains best practices within Rally as the primary tool and record of truth
• Collaborate with the appropriate individuals to translate business strategy into technology strategy and ensure that capabilities required by the business are enabled
• Applies advanced Agile, Lean and SAFe principles and skills

Required Qualifications

• Bachelor's degree in a related field and 10 years' experience
• Up to 10% Travel may be required for PI planning events
• Passion for Lean-Agile principles and practices
• Cultivate and maintain relationships with key internal partners
• Experience with SAFe 6 framework and implementation of Agile Release Trains
• Previous, successful experience facilitating Lean-Agile Program Execution in Large Solution and / or Program execution using the SAFe 6 framework
• Demonstrated organizational / follow-up skills
• Exceptional leadership skills to coordinate collaboration across multiple disciplines
• Experience hiring, training and developing support staff

Preferred Qualifications

• Experience in anticipating stakeholder needs and requirements
• Experience in building strong cross-functional relationships with internal and external stakeholders
• Certified Scaled Agile Program Consultant (SPC 6)
• Demonstrable mastery in various competencies of Teaching, Mentoring, Transformation, and Facilitation
• Demonstrated ability to influence and negotiate internal and external cross-functional business issues

Education

• Bachelor's degree is required
• Masters Degree is preferred
• Equivalent Combination of education and experience may be considered

Pay Range

The typical pay range for this role is :

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.