Client Services Coordinator - QTP

Signature Flight Support Corporation
Hygiene, CO, US
Full-time

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team.

Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installation criteria are met.

1-3 years working in a customer service or technical support environment.

Bachelor’s degree preferred but not required.

Answer all incoming calls.

Determine customer issue and prioritize accordingly.

Create Work order and assign WO # to customer.

Handle low-tier tech support calls and supply orders

Perform follow up calls with customers, refer to tech support as needed.

File

Process Sales folders by coordinating with clients, creating work orders and transferring orders to production.

Follow-up calls with customers after installation

Customer Satisfaction surveys

Help Tech Support close work orders.

Assist technical support department with training customers on SiteMinder®

An Equal Opportunity Employer M / F / Disability / Vet

1-3 years working in a customer service or technical support environment.

Bachelor’s degree preferred but not required.

Answer all incoming calls.

Determine customer issue and prioritize accordingly.

Create Work order and assign WO # to customer.

Handle low-tier tech support calls and supply orders

Perform follow up calls with customers, refer to tech support as needed.

File

Process Sales folders by coordinating with clients, creating work orders and transferring orders to production.

Follow-up calls with customers after installation

Customer Satisfaction surveys

Help Tech Support close work orders.

Assist technical support department with training customers on SiteMinder®

An Equal Opportunity Employer M / F / Disability / Vet

22 hours ago
Related jobs
Promoted
Signature Flight Support Corporation
Longmont, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Promoted
Signature Flight Support Corporation
Firestone, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Promoted
Signature Flight Support Corporation
Hygiene, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Promoted
Signature Flight Support Corporation
Erie, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Signature Aviation
Longmont, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Promoted
Signature Flight Support Corporation
Boulder, Colorado

The Client Services Coordinator is responsible for incoming customer requests by phone and email, prioritizing said requests and assigning work orders to technical team. Additionally, this position is responsible for processing sales orders by coordinating with the clients to ensure all pre-installa...

Promoted
BankTalent HQ
Colorado, CO, United States

Client Service Associate (Teller). We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. ...

Promoted
Planet Pharma
Boulder, Colorado

Will be responsible for a wide variety of tasks per project and project team needs. Attends project meetings regularly and is accountable for project deliverables. Tracking and managing projects deliverables across various projects at the same time. The majority of time is spent cross-collaborating ...

Promoted
Redbock - an NES Fircroft company
Boulder, Colorado

MDR- Project Coordinator III (12 month contract // Candidate can work on site in Boulder, CO or North Haven, CT):. Attends project meetings regularly and is accountable for project deliverables. Tracking and managing projects deliverables across various projects at the same time. Will be responsible...

Promoted
The Peaks Care Center
Longmont, Colorado

The Peaks Care Center is currently hiring a C. Transportation Coordinator, you will assist in coordinating transportation for our community. BENEFITS OF working at The Peaks Care Center:. Voluntary benefits including Life, AD&D, STD, Critical Care & Accident Insurance. ...