Nationally : $13.20 - $15.10
Rate depends upon state / market and experience*
OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.
What will you be doing most days?
- Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
- Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
- Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
- Ensure collections, including credit card and direct bill, are executed in accordance with company policies
- Maintain proper control over keys, safe deposits, and all company and guest property
- Ensure rates are optimized by monitoring competitor occupancy and rates
- Ensure that all required documentation is completed in a timely manner
- Properly quote daily rates and issues credits
- Perform other duties as assigned to support guest satisfaction
What are the requirements for this position?
- You are proficient in administration of applicable property management systems
- You have the ability to respond quickly and appropriately to emergency situations
- You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
- You can pass certification tests required to meet brand standards
- You have experience working with a computer especially data entry
- You work well with others
- You always maintain a customer focus and put the guests’ needs first
- You are approachable and encourage effective communication with guests and fellow team members
Physical Requirements for this Position
This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
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