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Program Manager, KeHE Cares Benevolence
Program Manager, KeHE Cares BenevolenceKeHE • Mendota Heights, MN, US
Program Manager, KeHE Cares Benevolence

Program Manager, KeHE Cares Benevolence

KeHE • Mendota Heights, MN, US
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Overview

Why Work for KeHE?

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Overview

Full-time position with a pay range of $76,230.00 / Yr. - $90,000.00 / Yr. Benefits start on day 1.

Shift Days / Shift Time : TBD

Benefits on Day 1 include health / rx, dental, vision, FSA / HSA, supplemental life insurance, 401(k), paid time off, paid sick time, STD / LTD, ESOP, and holiday pay for company designated holidays.

Primary Responsibilities

The Program Manager leads and advances KeHE's Employee Benevolence Program during a time of rapid organization growth, ensuring employees receive compassionate, confidential, and timely support in moments of acute need. Acting as both a case manager and thought leader, the Benevolence Program Manager will set the strategy, systems, and partnerships to create a best-in-class program that reflects KeHE's culture of excellence and care. In addition to stewarding employee benevolence, the Manager will oversee the CAREstream program, an initiative that supports the holistic flourishing of our KeHE Cares partners. As with all positions at KeHE, we expect that all actions will be consistent with KeHE's Mission, Vision and Values.

Position Accountabilities

Benevolence

Program Development & Management

  • Design, implement, and continuously enhance KeHE's Benevolence Program, including policies, guidelines, and technology systems.
  • Manage the full intake, evaluation, and response process for employee benevolence requests, ensuring compassion, timeliness, fairness, and confidentiality.
  • Collaborate with HR Business Partners and managers to identify employee needs and guide appropriate support.
  • Build and steward relationships with external partners (counselors, financial advisors, nonprofit collaborators) that complement employee care.
  • Track, analyze, and report on program data and outcomes to ensure accountability, compliance, and continuous improvement.

Employee Support & Care

  • Act as a compassionate point of contact, blending empathy with professional boundaries.
  • Provide guidance and resources to employees navigating hardship while balancing policy and program sustainability.
  • Inspire trust by maintaining confidentiality, consistency and dignity in every interaction.
  • Leadership & Engagement

  • Build and maintain strong relationships with internal stakeholders, external partners, and employees
  • Serve as a thought leader across KeHE on employee care, modeling the integration of compassion and accountability.
  • Provide training and education to leaders and HR teams on identifying needs, referring employees, and supporting the program.
  • Celebrate and communicate impact stories to reinforce KeHE's culture of care.
  • CAREstream

    Administration & Coordination

  • Maintain the master calendar of CAREstream offerings, ensuring all events, coaching sessions, retreats, and interventions are scheduled and communicated effectively.
  • Develop clear processes for intake and engagement with CAREstream, serving as the central point of contact for scheduling, logistics, and communications with the KCF team, partners and providers.
  • Ensure smooth daily operations of CAREstream ("all the trains are running on time"), proactively identifying opportunities to streamline or upgrade systems for scale.
  • Primary admin of the GLOO Impact fund platform, ensuring the process functions effectively for participants and providers.
  • Tracking & Reporting

  • Partner Roster Management – Maintain an active, tiered roster of CAREstream care partners (coaches, counselors, facilitators, and collaborators), ensuring accurate records of involvement, capacity, and expertise.
  • Develop and oversee tracking and reporting systems to capture participation, utilization, and outcomes of CAREstream offerings, preparing regular reports for the KeHE Cares leadership team and board.
  • Travel

  • Must be able to travel domestically and internationally for foundation activities up to 25%
  • Skills

  • Skilled in managing documentation, processes, and reporting systems with high attention to detail.
  • Organized, detail-oriented, and able to manage a wide variety of tasks simultaneously.
  • Self-motivated with a track record of taking initiative and driving projects to completion with minimal supervision.
  • Strong communication skills, with ability to convey information clearly, humbly, and empathetically.
  • Comfortable collaborating with colleagues across departments and levels of leadership.
  • Demonstrates high emotional maturity and empathy while maintaining professional boundaries.
  • Handles sensitive and emotional conversations with care, balancing compassion with program guidelines.
  • Builds trust and rapport with employees, HR partners, and leaders.
  • Act as a proactive team player, identifying opportunities for improvement, supporting team members and having the willingness to grow / stretch beyond perceived limitations.
  • Minimum Requirements, Qualifications, Additional Skills, Aptitude

    Education and Experience

  • High School Diploma or equivalent
  • Three (3) years relevant experience (case management, employee care or related field)
  • Bachelor's degree in Social Work, Counseling, Human Services, or related field preferred
  • Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
  • Foundation experience desirable
  • Serving Trip experience desirable
  • Project Management experience required
  • Physical Requirements

    While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand; walk; talk or hear; and use hands to finger, handle, feel or operate objects, tools, or controls, sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and / or move more than 20 pounds.

    Requisition ID2025-27620

    Equal Employer Opportunity Statement KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.

    J-18808-Ljbffr

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