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QUALITY CONTROL REPRESENTATIVE I

Towne Family of Companies
Suffolk, VA, United States
Full-time

Essential Responsibilities :

  • Reviewing all loans, change in terms, and maintenance forms entered into the core system for accuracy to documents reporting any errors for correction.
  • Noting any systematic concerns during quality control review and notifying management.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Minimum Required Skills & Competencies :

  • A High School graduate degree or equivalent.
  • Previous experience in a review position, especially in a lending area.
  • Previous experience in a financial environment.
  • Exquisite member service skills in person, on the telephone, and through email.
  • Must be able to work independently, use logic and judgment to make appropriate decisions, and work well under pressure to meet monthly deadlines.
  • Proficiency in Outlook and Microsoft Office products.

Desired Skills & Competencies :

Education with emphasis in business, finance, or accounting

Physical Requirements :

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

30+ days ago
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