RFQ Appeals Reengineering and Technical Information Solution (ARTIS) IT Support
Responsibilities : Provide training and support to PBGC employees on the ARTIS system. Develop user guides and materials, conduct group and one-on-one training sessions.
Troubleshoot user issues and provide Tier / support for ARTIS.
Skillsets : Strong communication and training skills. Proficiency with user support tools and troubleshooting methodologies .
Familiarity with government IT systems and user requirements.
- Certifications : Certified Technical Trainer (CTT+) or equivalent.
- Experience : Minimum of years of experience in IT training and user support. At least years of experience in training within a federal or government IT environment.
- Education : Bachelor's degree in Communications, Information Technology, or related field.
User Support Specialist
A company is looking for a User Support Specialist to provide support and guidance to researchers using the Open Science Framework. ...
Training and User Support Specialist
Develop user guides and materials, conduct group and one-on-one training sessions. Provide training and support to PBGC employees on the ARTIS system. Troubleshoot user issues and provide Tier / support for ARTIS. RFQ Appeals Reengineering and Technical Information Solution (ARTIS) IT Support. ...
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