Customer Detection Engineering Manager

Company

Cox Automotive - USA

Job Family Group

Information Technology

Job Profile

Cybersecurity Lead Engineer

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Compensation

Compensation includes a base salary of $128,000.00 - $213,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Customer Detection Engineering Manager is responsible for the global management and operations of WAF / DDoS tooling across the enterprise.

The Customer Detection Engineering Manager develops new customer security detection use cases to detect and prevent fraud and abuse within Cox Automotive products.

PLEASE NOTE : this is a role with full individual contributor responsibilities.

WHAT YOU'LL DO

Security Detection Engineering

• Manages and provides expert level guidance on configuring WAF (Web Application firewall) and Bot Management technologies across a large enterprise environment.
• Collaborates closely with engineering teams across the organization to provide operational support for WAF, Bot Management, and DDoS protection.
• Leads attack simulation tests to validate detection use cases are identifying attack patterns within on-prem and cloud systems.
• Develops customer threat detection and automated threat remediation use cases utilizing SIEM and other technologies.
• Develops and advances security tooling in-house to detect and respond to custom use cases.
• Collaborates with IR / Threat Intelligence and Threat detection team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner.
• Manages, administrates, and improves security monitoring products for WAF, SIEM, DDoS protection, and other industry standard security technologies.
• Leverages Threat Intelligence and performs threat hunting activities to identify compromised accounts and systems with EDR and other technologies.
• Proposes and helps review security plans and policies to improve the organization's security posture.
• Maintains operational playbooks, diagrams, and documentation for security detection and response.
• Reviews proposed security deployments to ensure security monitoring requirements are met.
• Other duties may be assigned as needed to address new security threats facing the enterprise.
• Utilizes MITRE ATTACK and industry standard frameworks to build and test detection use cases.
• Provides off hour support as needed for security administration, detection, and response activities.

Incident Response

• Partners with Incident Response team to handle customer security and fraud related investigations.
• Reviews compromised systems to identify root cause of security incidents and remediation actions that need to be taken.

Leverages forensic toolsets to investigate incidents and implements advanced forensic tools to speed up incident response investigations.

• Researches new TTPs (tactics, techniques, and procedures) that threat actors are utilizing to undermine enterprise IT environments.
• Provides timely detection, identification, and alerting of possible attacks / intrusions, anomalous activities, misuse, and distinguish incidents and events from benign activities.
• Correlate incident data to identify specific vulnerabilities and make recommendations that enable swift remediation.
• Plans, implements, and documents incident handling, response tasks, and procedures.

Skills

Cyber Defense

Ability to :

• Work with internal IT teams and external MSSPs for security monitoring of WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies.
• Perform data analytics, security event correlation, triage, and analysis.
• Apply security Threat Intelligence to respond appropriately to security events.
• Work on projects to improve security monitoring and response capabilities.
• Demonstrate a strong understanding of Zero Trust security best practices.
• Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring.
• Demonstrate effective communication of security issues to management and others.
• Maintain the security monitoring operational guidelines and standards for security.

Incident Response

Ability to :

• Perform incident response and forensic activities for internal and external threats.
• Work with internal IT teams, MSSPs, and external forensic services to respond to incidents.
• Ensure that all identified incidents are promptly and thoroughly investigated / remediated.
• Ensure security incidents are documented accurately and thoroughly.

WHO YOU ARE

Knowledge, Experience & Qualifications

• Bachelor's degree in Computer Science or related field or equivalent combination of industry related professional experience and education.
• Must live within a commutable distance to either our Atlanta or NY office
• 6+ years related experience required
• Multi-cloud security experience AWS, Azure, GCP
• Expert level knowledge on WAF, Web Security, DDoS protection, data analytics, and Bot Management - REQUIRED
• Working experience with Information Security, Network Security, and Security Monitoring and Incident Response.
• Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM / SOAR.
• Strong experience with developing SIEM / SOAR detection and automation use cases.
• GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s)
• Dev Ops / Engineering / Network / System Administration experience
• Terraform and CI / CD experience
• Development and scripting experience is a plus
• Must be comfortable with being on-call

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations;

seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.