Job Description
The Maintenance Technician III is responsible for providing an exceptional and consistent customer service experience in all interactions with our Residents.
They will be responsible for the completion of all maintenance requests / work orders on occupied homes within their assigned geographic territory.
- Respond to service requests in a professional and timely manner
- Provide exceptional customer service when interacting with residents and vendors
- Courteous and prompt communication with team members and management
- Troubleshoot and repair HVAC systems
- Replace electrical circuit breakers
- Clean / replace faucets, sinks, drains, toilets, water heaters, disposals and sump pumps to include minor plumbing repairs
- Caulk and grout, as needed
- Test for current, replace receptacles and GFCI’s
- Replace light fixtures, ceiling fans switches, outlets and perform other minor electrical work
- Repair / install strikers, latches, hinges, doorknobs, locksets and lockboxes
- Repair / replace / rescreen window screens
- Install pre-hung doors and repair / install windows, panes and blinds
- Replace baseboards, door casings and moldings
- Install / repair cabinet doors, hinges and fixtures
- Clear condensate lines and pans
- Clean dust, plants and debris around condensing unit to include replacing air filter and thermostat
- Patch holes touch up and paint properties
- Consistently maintains a safe and clean work environment
- Capture timesheets and enter all required data into work orders correctly
- Accurately utilize technology (inventory tracking system, work order system, company vehicles, etc.) to drive productivity and continuous improvement of maintenance service to our residents
Qualifications :
- Skilled in repair and maintenance of household HVAC systems
- Experience with replacing circuit breakers
- Ability to work on-call and overtime hours as needed
- Ability to correspond (in writing and verbally) effectively with residents, management, team members, and vendors
- Experience in the installation, maintenance, troubleshooting and repair of plumbing and electrical systems is a plus
- Work safely, wearing PPE’s
Minimum Requirements :
- High school diploma or GED
- EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required)
- 2 years maintenance / construction background
- Daily travel between properties
- Must be able to work in environmentally and physically challenging working conditions
- Must be able to lift objects weighing 50lbs or more regularly
- Must be able to effectively communicate via written notes on individual work order
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