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Call Center Supervisor
VirtualVocationsKansas City, Kansas, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Call Center Supervisor, Individual Underwriting - Remote.
Key Responsibilities
Lead and develop teams by managing staffing, performance, and growth opportunities
Drive operational excellence through continuous improvement and effective workflow management
Contribute to strategic planning and execution by setting team goals and enhancing processes
Required Qualifications
High-volume call center experience in fast-paced, customer-focused environments
Proven analytical and reporting abilities, including data analysis and statistical interpretation
Technical proficiency in Microsoft Office and other business applications
Experience in supervising teams and managing workforce operations effectively
Ability to work remotely with access to high-speed internet in the United States or Puerto Rico
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Call Center Supervisor • Kansas City, Kansas, United States
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