The Van Guide will work directly with the Tour Guide and clients
to support a guided motorcycle tour and deliver the optimal customer experience
while on the road. Duties include driving the support vehicle for a group of
motorcycles on a specifically-designed tour, working closely with your Tour
Guide to ensure the safety and well-being of your clients, and working with the
Tours department as a whole to discover new methods and practices to improve
the department.
Responsibilities :
Safely support the Tour
Guide and motorcycle groups while delivering exceptional customer service.
Work closely with the
Tour Guide and Tours Department to deliver the optimal experience for the
clients.
Communicate with customers / clients via email, telephone,
and face to face as needed. Requires a smart phone / apps.
Load and unload customer luggage, tour supplies,
and spare motorcycles from the support vehicle.
Make sure all needed tools, coolers, first aid
kits and equipment are present and in good working condition.
Keep the coolers stocked with ice and water as
necessary.
Assist the Tour Guide to perform necessary
research of routes, businesses, attractions, and national parks that will
enhance the experience of the group.
Assist the Tour guide to monitor and track all
expenses charge to company credit card and petty cash.
Van Guide
The Van Guide will work directly with the Tour Guide and clients. Guide to ensure the safety and well-being of your clients, and working with the. Guide and motorcycle groups while delivering exceptional customer service. Tour Guide and Tours Department to deliver the optimal experience for the. ...
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