License and Title Clerk

Job Summary : The Office Admin will assist in various tasks in the accounting office with a greater focus on verifying titles, completing payoffs and handling refunds of positive equity on trade-ins.

The Office Admin will be a highly organized and detail-oriented person who will have a focus on Licensing and Titling .

In this role, you will be responsible for overseeing and managing all aspects of vehicle and equipment licensing, titling, and registration for the company.

The ideal candidate will ensure that all required licenses and titles are processed accurately and efficiently while ensuring compliance with state and federal regulations.

You will act as the primary point of contact with regulatory agencies and vendors, handling documentation, renewals, and the resolution of any titling discrepancies.

This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Our commitment to employees far exceeds the opportunity for career growth, we're looking for the best to grow our family here at Palmen and our wages and benefits reflect that...

• Paid Time Off and flexible scheduling
• Creative and competitive pay plan options
• Health insurance and wellness plans
• Free employee assistance program
• 401K program with a company match
• Tuition reimbursement program
• Catered lunches on Saturdays
• Employee discounts on sales and service
• Paid training
• Company events, sales competitions, and weekly incentives

Responsibilities :

Licensing & Titling Management :

Oversee the timely processing of registrations, and titles for vehicles, while ensuring compliance with state and federal regulations.

Documentation :

Maintain accurate and up-to-date records, including license renewals, and title transfers.

Ensure all records are properly filed and easily accessible.

Vendor / Agency Coordination :

Liaise with government agencies, licensing authorities to handle vehicle registrations, titling, and other requirements.

Data Entry & Management :

Accurately input and maintain data related to licensing and titling into internal systems and databases.

Perform routine audits to ensure accuracy and compliance.

Problem Resolution :

Troubleshoot and resolve issues related to licensing delays, title discrepancies, or documentation errors.

Ensure timely resolution while maintaining professional communication with all parties involved.

Administrative Support :

Provide general administrative support, including answering phones, filing and scanning, and assisting with office tasks as needed.

Requirements :

• Experience in Licensing and Titling is preferred but not required.
• Dealership experience is preferred but not required.
• Ability to multitask
• Proficient with Microsoft Office
• Strong record of positive customer satisfaction results
• Team-oriented attitude
• Organizational, communication and computer skills

Here at Palmen Motors we live and work in the community.

We're your neighbor, your friend and ultimately your support.

It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here.

Palmen Motors has been family owned and operated by the Palmen family for 85 years and the majority of our staff have been with us for decades as well.

Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!

Palmen Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.