A company is looking for a Manager, Customer Success (AMER) for a hybrid or remote position.Key Responsibilities : Lead and mentor a team of Customer Success Managers, providing guidance and support for successful client engagementsDevelop and execute strategies to drive customer adoption, retention, and satisfaction across all solution areasCollaborate with internal teams to align customer success initiatives with business objectives and track key performance metricsRequired Qualifications : 5+ years of experience in customer success in a related industry3+ years of experience in a leadership or management role, preferably collaborating with technical stakeholdersExperience working with CTOs, CISOs, and CIOs at large multinational / enterprise companiesProven leadership skills in building and leading customer success organizationsExperience in a CSP, Security, or Networking company is a plus
Remote Outsourced Accounting Customer Success Manager
A company is looking for a Remote Outsourced Accounting Customer Success Manager. ...
Customer Success Manager
The Customer Success Manager will serve as the company's product expert, directly shaping customers' experiences within their platform. The Customer Success Manager will be the primary point of contact for their customers and users, and will work closely with their Product Development and Engineerin...
Customer Success Manager - Digital
A company is looking for a Customer Success Manager - Digital for a remote position. ...
Customer Success Manager
We boast the finest team of solutions engineers and customer success reps in the SaaS industry, and make our home in sunny Santa Monica near the beach. Work cross-functionally within the company to communicate with all stakeholders in customers' success. Drive adoption and expansion of Kixie product...
Lead Customer Success Manager
Key Responsibilities:Provide guidance, training, and ongoing support to 4-6 Customer Success ManagersLead pipeline reviews, manage a portfolio of accounts, and collaborate cross-functionally to boost product adoptionDevelop SOPs, analyze team performance metrics, manage client escalations, and lever...
Airtable Jul 02, 2024 Senior Manager, Customer Success $60K - $110K * Customer Customer success
We are seeking a highly seasoned and experienced senior manager to join our growing Customer Success organization and lead a team of Customer Success Managers working with F500 companies on the East Coast in the US. Your team’s focus will be on fostering customers’ success with Airtable and implemen...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
Communications Manager, Customer Success (Starlink)
As a key member of the Starlink team, the Communications Manager, Customer Success is responsible for the development and implementation of external communication strategies with the goal of educating, supporting, and creating value for customers. Communications Manager, Customer Success (Starlink) ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...