A company is looking for a High Volume Call Center Representative (Fraud) to investigate potential credit card fraud cases.
Key ResponsibilitiesResponds to account inquiries and provides scripted responses to fraud alertsContacts customers and merchants for additional information regarding fraudulent chargesMaintains documentation for investigations and assists with credit card replacement ordersRequired QualificationsHigh School Diploma or EquivalentAt least 6 months of high volume call center experience within the last 2 yearsPreferred experience in a fraud or banking-related field
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Position Overview: The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing outstanding service. As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our team as Call Center Representativ...
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