Dental Office Manager

Job Description

Job Description

Salary : $50,000 - $60,000 / Salary

Join the Fastest Growing Dental Team in WNY!

About Us :

Concierge Dental Group is expanding, and we're seeking a dedicated Dental Office Manager to lead our team, ensure exceptional patient care, and manage the financial and operational aspects of our dental practices.

Key Responsibilities :

• Leadership and Staff Management :
• Lead and manage the team, including administrative staff, dental assistants, and dentists.
• Conduct morning huddles and monthly team meetings.
• Perform staff training and evaluations.
• Foster a positive and collaborative work environment.
• Patient Services :
• Oversee the patient experience from scheduling to post-visit follow-up.
• Resolve patient complaints and issues.
• Ensure accurate, complete, and confidential patient records.
• Financial Management :
• Oversee collections and insurance claims processes.
• Monitor accounts receivable and reduce outstanding balances.
• Manage the office budget and analyze financial reports.
• Operational Efficiency :
• Implement new office policies and procedures directed by managment.
• Ensure compliance with HIPAA, OSHA, and other regulations.
• Manage office supplies and inventory.
• Communication and Coordination :
• Serve as the primary contact between administrative staff, clinical staff, dentists, and management.
• Communicate office updates and policy changes.

Experience Required for this position :

1. Educational Background :

• High school diploma or equivalent (required).
• Bachelor's degree in healthcare administration, business management, or a related field is a plus.

2. Professional Experience :

• Minimum of 3-5 years of experience in a dental office or healthcare setting.
• Prior experience in a management or supervisory role within a dental practice.
• Proven track record of effectively leading and managing a team to achieve performance goals.
• Experience conducting staff training and development programs.

3. Technical Skills :

• Proficiency with dental practice management software (e.g., OpenDental, Eaglesoft, etc).
• Knowledge of dental billing and coding, insurance claims processing, and accounts receivable.
• Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting.

4. Interpersonal Skills :

• Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers.
• Strong organizational and time-management skills.
• Ability to resolve conflicts and address staff concerns efficiently.
• Commitment to providing exceptional patient care and customer service.

Why Join Us?

• Competitive salary
• Bonus Structure
• Benefits package including health insurance, paid time off, and retirement plans
• Opportunities for career growth and advancement
• State-of-the-art equipment and technology
• Supportive and team-oriented environment

If you are passionate about providing high-quality care and enjoy working in a fast-paced and dynamic environment, we encourage you to apply.

Join our team and take your career to the next level!

How to Apply :

Submit your resume detailing your relevant experience and why you are the perfect fit for this role!