Product Designer, Platform Design System

114 5th Ave (22114), United States of America, New York, New YorkProduct Designer, Platform Design System

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

We are currently seeking a Product Designer to join our Card Servicing Experience design team. We design the experiences and tools that help our servicing associates help our customers, or help our customers help themselves.

The work we do ensures customers can easily navigate any question or problem they have along their journey with us, no matter which path they follow.

This Product Designer will work on our platform design system and governance processes ensuring that when we expand our product feature set, we do so in a methodical, systematic way.

We’re looking for a designer who will take a systems-mindset to defining and deploying consistent, reusable componentry and patterns across our product portfolio.

This designer gets excited by enabling fellow design and product partners with the documentation needed to leverage, contribute to, scale, and evolve our library.

What You’ll Do :

As a leader and do'er, you’ll be asked to handle responsibilities, including :

Strategy & Planning

Product alignment creating direction and facilitating product partnership while managing ambiguity and shifting priorities

Facilitation planning and facilitating workshops with internal partners to deliver experiences that align business and user needs

Prioritization engaging in strategic portfolio planning to set the product and design roadmap

User-centered embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platform

Discovering & Delivering

Research leading traditional and non-traditional design-thinking methodologies across the product delivery lifecycle, from foundational user research through usability

Collaboration partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, intuitive, and scalable design patterns

Storytelling evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact

Form & Function demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realistically

Quality ensuring alignment to patterns and best practices through oversight and periodic experience review

Guidance becoming the subject matter expert on pattern usage and approved practices, and providing methods that enable designers and partners to obtain your guidance as they make experience enhancements

Building delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

4 years of experience in a Product Design role

4 years of experience building and scaling design systems

4 years of experience using Figma and its advanced features

Preferred Qualifications

Experience designing for cross channel experiences

Experience designing for enterprise products

Experience working with design system CMS products, such as Storybook

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $134,100 - $153,000 for Pr. Associate, Design