Job Summary
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Other
- Employee Recognition Program
- Advancement Opportunities
- Sign on bonus up to $500
Check us out on LinkedIn at :
Overnight Front Desk
Handle all front desk related activities including: . Overnight Closer (Customer Service Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guest...
Overnight Front Desk
Handle all front desk related activities including: . Overnight Closer (Customer Service Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Ab...
Cashier - Progressive scale up to $17.50 / hour, based on experience
Sunday – Saturday, varied hours.Individuals applying for this position should be willing to:.Make lasting connections with our customers.Ring up customer purchases in an accurate, efficient, and prompt manner.Problem solves customer questions and/or concerns (you many need to call a manager).Help ma...
Cashier - 002395 - West. St Paul, Minnesota (West Saint Paul, MN)
Education programs, including GED and Tuition Reimbursement offerings .Medical/Dental/Vision benefits offered for all positions - even part-time! .Vacation Time (Paid Time Off) .An incredible culture that encourages career growth and support .At Border Foods, our purpose is to .We are proud of our ...
Full Time Cashier
The Cashier is responsible for checking out customer's merchandise through the POS registers. ...
Front Desk Agent PM
Greet customers immediately with a friendly and sincere welcome.Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and r...
Front Desk Associate
Greet and welcome new fitness center members, assist with membership enrollment and front desk operations. ...
Front Desk/Sales Associate
Manage the front desk to greet and check in clients and prospects when they enter the studio. StretchLab , the industry leader in offering one-on-one stretching, is seeking professionals to join our team as a Sales Associate in our brand-new Woodbury, Minnesota location. POSITION: &...
Concierge/Receptionist Part time
When you work at Gable Pines, you have a front-row seat to the amazing life stories of the wisest people on earth.What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you.Be part of an extraordinary life!.Gable Pines is recruitin...
Cashier
The Cashier is responsible for the efficient expedition of customer sales transactions at the front registers. ...