Essential Functions
- Select, train, develop, and supervise Asset Protection / Loss Prevention staff on detecting and preventing theft of company property.
- Develop, implement, and communicate programs to prevent theft amongst customers and employees.
- Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems.
- Respond to customer and associate incidents to facilitate first aid and minimize company liability.
- Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company.
- Investigate criminal violations against the person or property of any customer or associate that is committed on company premises.
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP / LP Manager.
- Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
- Successfully complete all security training requirements and maintain personal certifications as required by law.
- Conduct and oversee audits to ensure sales department compliance to merchandise exposure standards and asset protection.
- Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases.
- Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned.
- Works on special assignments, investigations, and surveillance as directed by Store AP / LP Manager.
- Responds to alarm conditions at assigned store.
- Perform other duties as needed.
- Regular, dependable attendance and punctuality
Qualifications and Competencies :
- High School Diploma or equivalent required
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays
Essential Physical Requirements :
- Position requires prolonged periods of standing / walking around store or department
- May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
- Must be able to apprehend shoplifters
- Ability to sustain long periods of time enclosed in surveillance areas.
- Frequently lift / move up to 30lbs
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