Family Support Specialist, Part-time

Overview

We are seeking a compassionate and dedicated Family Support Specialist to join our team. As a Family Support Specialist, you will play a crucial role in assisting families in need by providing guidance, resources, and advocacy. Is this YOU ?

Want to work for a company that .

• Was recently named a PA Best Place to Work .
• Welcomes both entry level and experienced individuals.
• Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff.
• Commits to an open-door policy so that problems are heard and addressed in a timely fashion.
• Recognizes you for your hard work and success and allows for peer-to-peer recognition.
• Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder.
• Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound?
• Provides you with a comprehensive paid orientation to equip you for success.
• Provides a variety of schedule options to fit your lifestyle.
• Recognizes, embraces, and values everyone’s unique diversity.

Who are we?

At UCP Central PA, we share a passion and a purpose : to empower people of diverse abilities to live a meaningful life through innovative support and services.

We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team!

When it comes to where you work, we know you’ve got choices here’s what we provide :

• Pay Rate : Negotiable, based on experience
• Position Status : Part-time, Less than 20 hours per week
• Schedule : Three, 5 hour days within Dauphin County
• Benefits may include : Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
• Same day pay available with Tapcheck!
• As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!

Responsibilities

Here’s what to expect as a Family Support Specialist :

• Through website (. Community Links and Employment First) and digital media communication platforms, provide supportive information services and resources identified by key stakeholders to the community, individuals, and family members.
• Assist with the design and implementation of digital marketing strategies and social media strategies and implement an overall online reputation management strategy that will create and sustain a positive and impactful presence of the Community Links and Employment First Initiative in the communities that are served.
• Manage and maintain the Community Links and Employment First website and social media sites and ensure that all data maintained within websites and digital media platforms is up-to-date, accurate, and comprehensive.
• Provide supportive services identified by the key goals and objectives of the various initiatives of the department including, Community Links, Employment First, Evening Respite, and Family Driven Support Funds, through community outreach events and activities.
• Identify resources for families in Dauphin, Cumberland, and Perry Counties. Locate community resources within identified topics and update Community Links database.
• Establish positive rapport with participants, family members, and representatives to build trust.
• Maintain regular communication and enhance relationships with community volunteers, community agencies, and partnership facilities.
• Tactfully navigate challenging and stressful situations by connecting with and guiding families to the appropriate service or resource.
• When providing information and referrals (. lending library, training, workshops, , adapt quickly to multiple communication approaches and ensure productive two-way collaborative communication as a vital path to building positive relationships.
• Provide support throug the educational planning process, for issues related to the mental health, intellectual developmental, physical disabilities, medical assistance, behavioral, and physical health systems by guiding families to various resources available.

Qualifications

Minimum requirements as a Family Support Specialist :

• High School Diploma or General Education Development (GED) Certificate required.
• 18 years of age.
• Ability to communicate, read, write, and understand the English language.

Preferred, but not required :

• 6 months to 2 years of previous job related experience preferred.
• Knowledge specific to the needs of individuals with intellectual and developmental disabilities and / or autism.

UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to

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