Scheduler Home Health

Scheduler Home Health-2410578

Qualifications

MINIMUM EDUCATION REQUIRED :

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED :

None; on the job training provided

ADDITIONAL QUALIFICATIONS : (Preferred qualifications)

• Three years total of medical office experience.
• One year of scheduling.
• One year of Home Health Agency Operations experience.
• Experience with HomeCare HomeBase (HCHB).
• In lieu of relevant work experience, applicable college coursework or vocational / technical training may be substituted.

KNOWLEDGE, SKILLS, ABILITIES :

• Computer skills a must.
• While maintaining a pleasant and professional manner, multi-task and problem solve in an environment with frequently changing priorities and short deadlines.
• Organizational, oral and written communication skills.
• Excellent interpersonal skills. Interact effectively with field clinicians, sales / marketing personnel, central intake, initial and ongoing authorization staff, transition nurses, patients and other internal and external customers to meet patient scheduling needs.
• Flexible; willingness to work beyond normal working hours on weekends and holidays as necessary to meet organizational needs.
• Knowledge of confidentiality and PHI best practices, sharing information on a need to know" basis only.
• Effectively perform HCHB workflow tasks in a timely manner related to all scheduling processes, including but not limited to documenting coordination notes, etc.
• Create, maintain and update patient schedules according to authorizations and patient needs. Maintain clinician availability lists,
• Manage a group of clinicians' schedules. Respond to questions; proactively provide information regarding patients, care plans, and productivity needs.
• Effectively resolve incoming calls to the best disposition possible.
• Resolve any unverified or missing visits as needed to ensure billing is processed in a timely manner.
• Partner with clinical agency resources to oversee patient intake and inquiries, and assess patient needs for scheduling,
• Assist peers in daily administrative operations processing as assigned by the BOM,
• Participate as directed in agency survey for accreditation or licensure and any subsequent required reports,
• Attend and participate in continuing education programs to keep abreast of changes in the field. Attend mandatory in-services and meetings as assigned.
• Follow established safety regulations, including fire protection and prevention, smoking regulations, infection control, etc.
• Follow established safety procedures when performing tasks and / or working with equipment.
• Subject to call-in in a disaster or other emergency situation as directed by agency operations.

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Administrative

Primary Location

South Carolina-Greenville

Schedule

Full-time : Shift

Shift

1st Shift

Job Posting

Sep 17, 2024, 8 : 49 : 23 AM