Entry-Level IT Professional

Job Description

Glimpse of the Job and Your Opportunity to Contribute

Texas A&M University's Technology Services is actively seeking an Entry-Level IT Professional to join our team for an onsite position here in College Station, Texas!

This is an opportunity to kickstart your career in IT and provide technical support to the students, faculty, and staff of the College of Education! In this role, you will have the opportunity to provide local IT support to our customers, troubleshooting a variety of devices, operating systems, and applications.

Here is a glimpse of what you’ll do :

Troubleshoot hardware and software problems

Install, upgrade, and configure workstations and software

Provide resource estimates and progress reports

Ensure security of customer data and applications

Provide detailed documentation for services provided

Participating in training and professional development opportunities

This entry-level position offers you the opportunity to gain experience across multiple technical fields, expanding your skill set and setting the foundation for a successful career in IT.

As you evolve in your role, you will have the chance to leave a lasting imprint on our student’s live by managing and mentoring our IT student workers.

If you are eager to learn, grow, and make a significant contribution to our team, we want to hear from you!

Salary : $47, annually

This position is expected to be onsite in College Station, Texas.

Qualifications

A bachelor's or equivalent combination of education and experience AND four months (1 semester) of student worker or customer service experience.

A well-qualified candidates would also possess one or more of the following : Cross-disciplined IT skills, report writing skills, intermediate troubleshooting experience, experience with client relations, idea contribution, and knowledge ITIL.

What to do

Apply now to start your IT career! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV / Resume.

Why Texas A&M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

Embracing varying opinions and perspectives strengthens our core values which are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.

Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

12-15 days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

Automatically enrollment in the Teacher Retirement System of Texas

Health and Wellness : Free exercise programs and release time

Professional Development : All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

For additional information on benefits Click here