Service Now EngineerOptimus - People. Solutions. Delivered. • Houston, TX, US
Service Now Engineer
Optimus - People. Solutions. Delivered. • Houston, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor's Degree or equivalent combination of education and experience. 8+ years delivering IT solutions aligned with business initiatives. 5+ years developing ServiceNow solutions supporting business and customer objectives. 3+ years designing user experiences and user-friendly workflows on ServiceNow. Expertise in ITIL / ITSM and IAM standards for service catalog, knowledge base, and access management. Experience with ITSM Pro capabilities to enhance employee efficiency and engagement. Demonstrated success delivering unified user experiences across multiple touchpoints. Proficiency with workflow automation, integrations (Integration Hub), and Automated Test Framework (ATF). Experience implementing solutions with Agile methodologies. Certified ServiceNow System Administrator required; IT Service Management and Application Developer certifications preferred. Strong understanding of UX design principles and workflow engineering techniques. Ability to deliver solutions that balance white-glove service with low-code automation. Excellent communication skills for stakeholder engagement and team collaboration. Experience supporting enterprise-level ServiceNow implementations across multiple business units. Mid-Senior level Full-time Engineering and Information Technology Oil and Gas
Join to apply for the Service Now Engineer role at Optimus - People. Solutions. Delivered.
Our client is seeking a highly skilled ServiceNow Engineer IV to drive user experience enhancements, process optimization, and low-code solution development within the ServiceNow platform. This role focuses on creating user-centric workflows, improving operational efficiency, and ensuring seamless integration across enterprise systems.
Key Responsibilities
- Enhance User Experience : Design and deliver intuitive, user-friendly workflows on the ServiceNow platform to maximize end-user satisfaction and productivity.
- Process Optimization : Apply process engineering expertise to streamline and optimize workflows, improving operational efficiency and reducing complexity.
- Low-Code Solutions : Partner with business stakeholders to identify and implement low-code opportunities aligned with business needs.
- Feedback & Adoption : Build feedback loops with end-users to drive solution adoption and continuous improvement.
- Training & Support : Provide guidance, training, and support to ensure effective use and understanding of ServiceNow capabilities.
- Best Practices : Stay up to date on platform releases and apply ITIL / ITSM best practices to all implementations, ensuring security and quality standards are met.
- Team Support & Issue Resolution : Assist with troubleshooting production issues, managing workload independently, and meeting project deadlines.
Required Qualifications
Preferred Skills & Attributes
Seniority level
Employment type
Job function
Industries
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Now Service Now • Houston, TX, US
Job_description.internal_linking.related_jobs
If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As a Service Tech II in a Trucking Center at United Rentals, you’ll use your skills to perform mainten...serp_jobs.internal_linking.show_more
Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices.
Flexibility : While we try hard not to change plans, sometim...serp_jobs.internal_linking.show_more
Service Desk Engineer II (Hybrid - The Woodlands, TX) at Allbridge.This role focuses on the onboarding and offboarding of client builds, project management for system refreshes, and coordination am...serp_jobs.internal_linking.show_more
Be among the first 25 applicants.Ballast Service Engineer Job Summary.The Service Engineer will provide field service through vessel attendance and remote troubleshooting.This role involves hands-o...serp_jobs.internal_linking.show_more
Join us in pioneering breakthroughs in healthcare.Our inspiring and caring environment forms a global community that celebrates diversity and individuality.
We encourage you to step beyond your comf...serp_jobs.internal_linking.show_more
ServiceNow Implementation Consultant (SAM Pro & HAM).Seeking an experienced ServiceNow Consultant to implement and integrate Software Asset Management (SAM Pro) and Hardware Asset Management (H...serp_jobs.internal_linking.show_more
Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more Why Guitar Center? Here's just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_more 
Venture Global LNG is a long-term, low-cost provider of American-produced liquefied natural gas.The company's two Louisiana-based export projects service the global demand for North American natura...serp_jobs.internal_linking.show_more
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...serp_jobs.internal_linking.show_more
Case management workflows experience.Experience with Customer Service Modules.Familiarity with Agile / Scrum methodology.
Understanding of the important separation between different coding environment...serp_jobs.internal_linking.show_more
Dynamis_ElectroQuip Manufacturing - Houston, TX.Product Service Engineer Manager.On Call 24 / 7 may require some nights and weekend duty.
365 days / year.The Product Service Engineer primarily works in...serp_jobs.internal_linking.show_more
The Customer Service Specialist I serves as liaison between Quantix and the customers' orders.Their goal is to ensure the order management process is executed accurately and timely.They provide one...serp_jobs.internal_linking.show_more
This is a full-time opportunity.Houston - Energy Corridor area.Enhance User Experience : Design and implement user-centric workflows on the ServiceNow platform, ensuring an intuitive and efficient u...serp_jobs.internal_linking.show_more
As Shipping and Receiving Associate, you are responsible for shipping and receiving duties company wide.In this role you will work closely with internal personnel and shipping companies to ensure a...serp_jobs.internal_linking.show_more
Lead Service Engineers (Houston or Remote).Are you as Engineer motivated to deliver the best service to your customers?.Would you like the opportunity to further develop your career with a global e...serp_jobs.internal_linking.show_more
Full-time X-ray Field Service Engineer will provide superior customer service to various hospitals and clinics in the greater Houston area, as well as other cities such as Austin, San Antonio and D...serp_jobs.internal_linking.show_more
Service Tech - Trucking Center - Now Hiring!
United Rentals • La Porte, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Dentist - Job Location : Australia or New Zealand - Relocation Bonus
Abano USA • Barrett, TX, USA
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Engineer II (Hybrid - The Woodlands, TX)
Allbridge • The Woodlands, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Ballast Service Engineer
Core Group Resources • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Engineer 3 - Houston, TX
Siemens Healthineers AG • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
ServiceNow Implementation Consultant SAM Pro - W2
SpikeIT Global Solutions, Inc. • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Retail Guitar Repair Tech - Base Pay + Commissions
Guitar Center • Guy, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Guitar Repair Tech
Guitar Center • Thompsons, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guitar Technician (Luthier) Store 443
Guitar Center • Thompsons, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Service Engineer - Controls
Venture Global, Inc. • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Software Engineer, Platform - League City, USA
Speechify • League City, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
ServiceNow Developer
TechDigital Group • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Product Service Engineer
Dynamis Power Solutions • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Specialist I
Quantix • Baytown, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
ServiceNow Engineer
Royal & Ross • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Engineer
Quantum Analytics • The Woodlands, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lead Service Engineers
Baker Hughes • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Engineer
VXS Imaging • Stafford, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted