Catering Sales Manager

Raines Co.

Your Future is Now

Position Summary : The Catering Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing the property’s catering department as the preferred catering and events location.

We offer Medical / Dental / Vision benefits, 401K, a generous PTO program.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels.

Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Responsibilities :

• Greet guests, explains breakfast items using concise and descriptive language
• Listens and responds to guest’s needs
• Maintains kitchen, storage, and front of house areas in a clean and presentable manner at all times
• Prepares breakfast items using standard recipes and kitchen equipment
• Inventories breakfast items and provides order requirements to manager
• Receives deliveries and ensures items delivered match paperwork, reports any discrepancies to driver and manager
• Maintains and prepares food items in accordance with local health department standards
• Engages guests throughout their visit in a friendly and caring manner
• Assists guests with requests as appropriate
• Complies with all health and safety regulations
• Interact with outside contacts :
• Guests to ensure their total satisfaction
• Owners and / or Principals regarding operational updates and current issues
• Vendors to resolve any vendor performance issues, etc.
• Regulatory agencies regarding safety and compliance matters
• Other contacts as needed (Professional organizations, community groups, local media)

Qualifications :

• Minimum one year sales experience in hospitality or two years of progressive experience in a hotel environment
• Two years prior hotel sales or catering manager experience preferred
• Proficient in Microsoft Office or similar computer applications
• Bachelor’s degree or two years of hospitality experience and an associate’s degree preferred
• Experience with Delphi FDC or Sales Pro preferred
• Experience with brand's PMS and sales related applications preferred
• Up to 50% travel requirement locally
• Must possess a valid driver's license and reliable transportation
• Must speak English fluently
• Must have excellent written and oral communication skills
• Mathematical skills include basic math, budgeting, profit / loss concepts, percentages and variances.

Problem solving, reasoning, motivating, organizational and training abilities are often used

• Occasionally push, pull and lift items weighing up to 25 pounds
• Ability to effectively multi-task

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications.

The job description is not intended to include all duties or qualifications that may be required now or in the future.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.