Human Resources Coordinator I

JOB SUMMARY :

The Team Member Care Administrator will be responsible for supporting team member compensation, union leave, and benefits.

Also, there will be opportunities to support the leave administration program, to include request for leaves of absence, access to short-term and long-term benefits, and return to work experience for non-work medical injury and illness, family medical leaves, and other non-medical leaves (military, jury duty).

This role will collaborate with team member, Defense leadership, UAW leadership, COE s, process-owners and third-party administrators to deliver an experience that reinforces our People First Culture as well as a culture of overall team member well-being.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

These duties are not meant to be all-inclusive and other duties may be assigned.

Team Member Service / Engagement : Field team member questions / concerns, provide guidance and information to create connections and remove barriers throughout their compensation experience to ensure they are cared for in a People First manner.

Technical / Systems Administration : Update team member attendance and payroll records to ensure accurate tracking of time-off, intermittent leaves, return to work data, and ensure that pay is processed in an accurate and timely manner.

Partnership : Work collaboratively with leaders to ensure they are aware of job and compensation changes; partner with third party administrators to ensure smooth processing and provide liaison with team members as needed;

field questions from leaders, UAW leadership, HRBP s, Health Services, etc.

Leave Administration / Processing : Assist with leave administration as needed through partnering with our third-party administrator.

Measurement : Track key metrics and generate reports for leaders and key stakeholders to bring awareness to usage / compensation changes and other key metrics to enable effective leader decision making and discussion with UAW leaderships.

Continuous Improvement : Be the voice of the customer by channeling feedback from team members and leaders to drive continuous process improvement and create better team member experiences.

Compliance : Assist with investigations and conduct HR file audits to ensure compliance with new and ongoing Federal, State and local laws.

MINIMUM QUALIFICATIONS :

Bachelor s degree in Business, Human Resources, or a related field.

One (1) or more years of relevant experienced in HR or customer care.

Demonstrated passion for serving team members.

Possess exceptional customer service and relationship building skills.

Ability to problem solve and develop continuous improvement solutions to better serve team members.

PREFERRED QUALIFICATIONS :

Experience using people technology and benefit platforms.

Experience with time and attendance systems.

Knowledge of benefit programs and legislation related to team member leaves of absence (i.e. Family Medical Leave Act, Short-term Disability, Long-term Disability benefit plans).

Previous experience with team member support and care within a manufacturing environment.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.