Senior Business Compliance Specialist - Claims Controls (Flex Office/Home)

You will be responsible for coordination of divisional programs for internal controls for one or more insurance companies.

Provide guidance and monitoring of operational and financial controls, develop additional controls to respond to emerging risks and partner with Enterprise functions such as Treasury, Enterprise Risk management, and Enterprise Business Continuity.

You will provide oversight or be a liaison for compliance programs and make recommendations to leadership on compliance matters that affect the product portfolio, forms and processes.

You will report to a Business Compliance Senior Manager.

Position Compensation Range :

$76,000.00 - $125,000.00

Pay Rate Type : Salary

Salary

Job Description

Responsibilities :

Completes the internal and operational control risk assessment and help test divisional business processes which may include the development of new products or systems.

Monitor and coordinate the execution of test plans.

• Communicate results of internal risk control assessments, process and system testing to department managers and divisional leadership, coordinate with divisional leaders to develop and document any required process remediation plans and any required retesting.
• Assist internal controls partners when developing divisional internal control processes. Integrate internal control programs for a line of business with Corporate Internal Control programs.

Requirements :

• Demonstrated experience providing customer-oriented solutions or service.
• Demonstrated experience implementing compliance and risk control programs, including tracking and reporting.
• Demonstrated experience in the field of compliance including a working knowledge of claims handling or specialized area of expertise.
• Demonstrated experience planning or managing projects.
• Your offer will be made contingent on the results of applicable background checks and is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.

an affiliate of American Family Mutual Insurance Company, S.I.

Additional Job Information

This is a hybrid role that involves working a minimum of 10 days per month in the office. Work locations for this role include : Madison, WI; or Boston, MA.

Internal candidates are encouraged to apply regardless of location and will be considered based on the needs of the role.

LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best protecting and restoring their dreams when they need us most.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture.

We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).

In addition, our student loan repayment program and paid-family leave are available to support our employees and their families.

Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

LI-DB1