Senior Director, Data Center Operations

JLL empowers you to shape a brighter way .

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position : Data Center Facilities Manager

The Data Center Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Program Manager and the Facility Management team with the delivery of quality facility management services through a team of Facilities Supervisors and Operating Engineers.

This role will coordinate and manage service delivery to ensure key stakeholder satisfaction at assigned facilities.

Responsibilities :

• Manage and design risk mitigation programs and procedures to ensure maximum up-time in a complex data center environment.
• Provide leadership, management, and technical oversight for the client's data center portfolio, including critical environments and associated equipment & systems.
• Ensure proper engineering procedures and standards are maintained to ensure safe and efficient operation of facilities within budget.
• Support the Building Engineers in their day-to-day operations and maintenance of critical infrastructure.
• Report abnormal or critical conditions to relevant client and JLL management.
• Develop contingency plans for equipment failure and demonstrate strong leadership during incident management.
• Review metrics and compare against industry benchmarks to meet or exceed KPIs.
• Establish scopes and appoint resources for programs and projects, ensuring business requirements, performance specifications, planning, cost, safety, and resources are addressed.
• Establish engineering processes and procedures and provide oversight for engineering team at all staffed sites.
• Provide management and engineering support for utility / electrical / mechanical switching scripts and procedures.
• Contribute to annual financial plans by identifying unforeseen emergency expenditures throughout the year.
• Monitor and report cost savings and value-add opportunities for the region.
• Deliver monthly reports, dashboards, and equipment status updates to JLL management and the client.
• Collaborate with project management on projects and construction activities supporting critical operations.
• Review and comment on engineering design documents and provide recommendations on electrical systems for data centers.
• Ensure proper closeout and commissioning procedures are followed, and operational drawings and configuration management are maintained.
• Establish training and monitoring programs for Operations staff and contractors working in critical facilities.
• Ensure safety protocols and emergency training plans are followed and documented.
• Lead or participate in special engineering studies, audits, and analysis for the client's portfolio.

Qualifications :

• Minimum of 7 to 10 years of experience in critical operations.
• Strong familiarity and working knowledge of critical equipment and technical expertise in electrical systems, HVAC, IT systems, and critical environments.
• Availability for 24 / 7 support of critical operations and events.
• Strong relationship-building and collaboration skills.
• Experience in negotiating contracts and preparing RFPs related to critical infrastructure maintenance activities.
• Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical individuals.
• Knowledge of policies, procedures, regulations, codes, and standards.
• Experience supervising or overseeing the work of building engineers, electricians, IT specialists, mechanics, and vendor contracts & personnel.

Personalized benefits that support personal well-being and growth :

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• FMLA at 100% of salary after 1 year of employment.
• Paid Time Off and Company Holidays.
• Compensated for Holidays Worked.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Estimated total compensation for this position is :

110,200.00 159,800.00 USD per year

Location :

On-site Somerset, NJ, Totowa, NJ

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