POSITION SUMMARY
The Director of Counseling & Psychological Services (CAPS) provides administrative and clinical leadership for the CAPS office and is part of the leadership team for the Division of Student Affairs.
The Director is responsible for supervising the counseling staff, providing student clinical evaluations and short-term, individual and group counseling, crisis intervention, and consultation and education for the campus community regarding mental health issues and student development.
ESSENTIAL RESPONSIBILITIES
- Directs clinical operations for CAPS, including supervision and evaluation of staff clinicians. Implements best practices in the field guided by a holistic model.
- Provides counseling services to students on personal or psychological issues by maintaining a reasonable client caseload and keeping within best practices.
Provides consultation to students, faculty, staff, and college leaders on mental health and developmental / transitional needs of students.
Serves as a member of the Behavioral Assessment Team (BAT) and, when needed, participates in threat assessment activities with team members.
- Ensures proper management and confidentiality of the department’s records, whether written or electronic and ensures compliance with federal and state laws regarding mental health services and related higher education regulations.
- Analyzes data for and provides all required periodic reports.
- Conducts administrative operations for the department to include participation in new student and parent orientations, committee work, wellness activities and outreach / educational projects as needed.
- Collaborates with New York CAPS team for consultation and professional development, as needed.
- Contributes to the cooperative nature of the interactions between Counseling, Student Affairs, Academic Advising, Campus Safety, Title IX office and other campus wide departments as needed.
- Establishes and maintains relationships with college and regional community , other colleges, psychiatrists, hospitals, mental health agencies, non-profits and health organizations in the area.
- Initiates and / or monitors campus crisis interventions and follow ups.
- Participates on college-wide committees.
- Represents CAPS in local community and cultivates referral resources for students needs.
- Assists the Vice President and Dean of Student Affairs with policy planning on drugs / alcohol, mental health, and Title IX issues.
- Along with Human Resources, recruits, hires, and trains new CAPS clinical and support staff.
- Any and all other duties as assigned.
REQUIRED QUALIFICATIONS
Education :
Master's Degree in Clinical Social Work.
Experience :
Minimum of seven (7) years of experience (post-licensure) providing mental health counseling, with two (2) or more years of supervisory experience.
Licenses / Certifications :
Valid license to practice as a LCSW or a Licensed Mental Health Counselor in the state of California or the eligibility to transfer out of state license to meet California licensure eligibility.
PREFERRED QUALIFICATIONS
- Two (2) or more years of experience working with college-age students.
- Three (3) or more years providing supervision and administrative oversight in a college or university counseling center.
REQUIRED SKILLS
- Knowledge and practice of Federal and State mental health laws and professional codes of conduct.
- Strong analytical, problem-solving, and conceptual skills.
- Demonstrated innovative leadership practices and exceptional interpersonal, verbal, and written communication.
- Strong technology background including platforms such as websites, Facebook, Listservs, etc.
- The ability to coach, mentor and develop staff to advance a workplace culture of safety, inclusion, and engagement with all campus constituents.
- Demonstrated ability to show a high level of service responsiveness to internal customers and effective partnerships with colleagues throughout the college.
- Ability to use sound judgment and discretion in handling sensitive mental health issues with confidentiality and discretion.
- Must have a proven consistent track record showing the ability to work independently or in a team environment with all levels within an organization.
- Must display a high level of energy and self-motivation.
- Broad business savvy, with a solid grasp of financial and operating goals. Must have a track record of achieving measurable success for meeting objectives, managing costs and achieving change.
- Excellent written, verbal communication, and presentation skills required. Must have demonstrated ability in organizational, time management problem solving and interpersonal skills.
- Strong computer experience, which must include abilities to work effectively with Electronic Medical Records databases (EMR) and MS Office suite products, Word, Excel and PowerPoint.
WORKING CONDITIONS
- Must be available to work nights and weekends as required due to business needs.
- Must be able to participate in on- call schedule, including nights and weekends.
- Regular work requires the use of a computer, sometimes in excess of eight (8) hours per day.