Assistant General Manager

Company Profile :

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.

We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big , together.

We foster a culture built on five core values :

Generosity First , Always : We lead with kindness. Our best work happens when we act in service of others.

Constant Curiosity : We are eager to learn, grow, and explore beyond the obvious.

Act with Agility : We welcome change; it’s the only constant. We embrace, adjust, adapt.

Passion for Positivity : We greet each day with warmth and possibility.

Collective Ambition : We have high aspirations that are achieved when we work together with a shared purpose.

Assistant General Manager :

In the role of Assistant General Manager ( AGM ), you will be

responsible for bringing our mission, values, and competencies to life for our

guests and Team Members in our restaurants. You will partner with the General

Manager and Area Leader in the establishment of store action plans, financial

metric results, and the development of hourly Team Members in the restaurant.

You will be responsible for supporting the General Manager in the overall

restaurant operations at an exceptional level including but not limited to

schedules, forecasting, labor management and inventory. As an AGM, you will be

expected to learn and master competency-based leadership and operational

skills.

the General

Manager in managing daily restaurant operations, including opening and closing

procedures.

Ensure

adherence

to CAVA’s

standards for food quality, service, and cleanliness.

Oversee

inventory management, supply ordering, and cost control to maintain

profitability.

Supervise

and support Team Members with training, coaching, and

performance feedback.

Support

the General Manager with scheduling and staffing.

Assist

with addressing Team Member issues and conflicts to maintain

a positive work environment.

Enhance

the guest experience by upholding high service standards and promptly

addressing customer concerns.

Implement

strategies to help with boosting customer satisfaction and loyalty.

Lead

by example in customer service and encourage the team to follow suit.

Support

with managing financial aspects including tracking sales, cash handling,

and adhering to budget guidelines.

Assist

with preparing financial reports, analyze performance metrics, and

identify areas for improvement.

Assist

with ensuring accurate financial record-keeping and compliance with cash

handling procedures.

Assist

with overseeing food safety practices and ensure team training on proper

procedures.

Assist

with administrative tasks such as inventory management and maintaining

operational records.

Support

the General Manager in report preparation and action plan implementation.

Participate

in special projects and initiatives to drive restaurant success and

support the General Manager as needed.

Assist

with any additional duties as assigned by the General Manager or higher

management.

The Qualifications :

1- 2 years of experience in a supervisory or management role

within the restaurant or hospitality industry.

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of delivering exceptional customer service.

Adapt to changing circumstances and develop solutions to enhance

restaurant performance.

Ability to manage financial aspects, including budgeting and

cost control.

Knowledge of legal, health, safety, and sanitation regulations.

Ability to adapt to a fast-paced environment and solve problems

effectively.

Flexibility to work various shifts, including nights and

weekends, as needed.

Consistently exhibits a generous and friendly demeanor when

engaging with guests.

Completes tasks and projects within established timelines.

Promotes and upholds a culture of inclusivity and respect within

the team.

Actively seeks and incorporates feedback from team members to

improve performance and operations.

Applies effective decision-making skills to guide the team

towards achieving success.

Remains open to and actively explores new ideas to drive

business success.

Demonstrates emotional stability and resilience in high-stress

situations.

Physical

Requirements :

The ability to regularly work overtime

Must be able to bend and reach overhead often

Must possess dexterity to handle tongs, pots / pans, and other equipment

Must be comfortable working in temperatures ranging from hot to cold

Must be comfortable working near open flames

May be required to work in tight spaces

Must maintain near constant communication with multiple people

Close vision, distance vision, and peripheral vision are required

Must be able to sit, squat and kneel occasionally

Must be able to work in a constant state of alertness and safe manner

May be required to occasionally work in outdoor weather conditions

May stand for long periods of time and lift up to 50 pounds

What We Offer :

We’ve got you covered. Here

are just some of the benefits available to CAVA team members :

Early Wage Access*

Health, Dental, Vision, Telemedicine, Pet Insurance plus

more!*

401k enrollment with CAVA contribution*

Paid sick leave, parental leave, and community service leave*

FREE CAVA Meal for every shift worked

The opportunity to be on the ground floor of a rapidly growing

brand

indicates eligible

qualifying positions

This

job description is not intended to be a comprehensive list of all the duties

and responsibilities of the position, and such duties and responsibilities may

change without notice.

As an equal opportunity employer, CAVA considers

applicants for all positions without regard to race, color, sex, religion,

national origin, disability, age, marital status, sexual orientation, familial

status, genetic information or any other characteristic or protected classes as

defined by federal, state, or local law.

CAVA

joining a culture, not a concept