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Customer Care Manager II

VirtualVocations
Santa Ana, California, United States
Full-time

A company is looking for a Customer Care Manager II.Key Responsibilities : Act as single point of contact for implementation lifecycle management on assigned customer accountsPartner with sales and service delivery teams to implement sold solutionsProactively manage customer service needs to ensure high satisfaction levelsRequired Qualifications : Bachelor's Degree or 1-2 years of related experienceAbility to multi-task and stay focused in a high-paced environmentExperience using computer systems and Windows-based applicationsUnderstanding of technical products and services preferred1-3 years of telecommunications / technology experience preferred

4 days ago
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