Meat Counter Clerk

Title

Meat Service Counter Clerk

Pay Grade

Non-Exempt

Major Department

Meat / Seafood

Minor Department

Meat

Reports to

Meat Department Manager, Store Manager

Job Summary : Meat Service Counter Clerks are responsible for providing customers with exceptional service. S / he is responsible for advising and preparing orders for customers at the service counter or for the self-service displays.

S / he is responsible for the highest level of execution in regards to receiving, unloading, storage, rotating, merchandising and building of displays within their department.

As a PFM team member is able to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

Essential Job Functions

• Demonstrate an extensive knowledge of meat and seafood, including the training in cutting.
• Knowledgeable and experienced in a diverse range of cutting styles.
• Provide customers with an educated recommendation to ensure satisfaction of products requested.
• Demonstrate a thorough knowledge of how to cut, trim, and debone meat, poultry, and / or seafood.
• Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to company standards.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Maintain department by stocking and ensuring proper quality of product.
• Follow and comply with department procedures for sanitation, prepping, storing, rotating, and stocking product.
• Follow safety guidelines for operating and sanitizing all department equipment.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Other duties as assigned.

Education / Certifications

• High School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.
• Must have a valid and up to date Food Handler’s Certificate.

Other Knowledge, Skills, and Abilities

• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.
• Display a positive attitude.
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed
• Possess adequate knife handling skills and knife speed

Work Environment / Physical Demands

Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push / pull up to 100 lbs.

frequently lift and / or move loads up to 50 lbs., and occasionally lift 75 lbs.

• Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.
• Occasional high stress when dealing with systems / customers / staff.
• Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store / business needs and as required to ensure adequate store staffing.
• Must have reliable source of transportation.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.

Rather, they are intended only to describe the general nature of the job.