Job Summary
The Hourly Shift Manager will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives.
Responsibilities will include the areas of Guest Service and Shift Management.
Essential Responsibilities
Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.
Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.
Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen.
Train and counsel hourly team members who work during Hourly Shift Manager’s shift.
Guarantee highest level of hospitality and service to all guests at all times.
Coach hourly team members during their shift as needed.
Ensure compliance with all personnel records, team member schedules and reports.
Prepare and maintain administrative and financial records as directed by the General Manager.
Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
Ensure that hours of operation for the restaurant are maintained during their shift.
Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean.
Defer decisions to GM / AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations.
Required Knowledge, Skills and Abilities
Ability to work in a fast-paced environment
Ability to clearly and professionally communicate with team members and guests
Ability to multitask
Excellent attendance and punctuality; reliability
Reliable transportation to and from work
Successfully complete formal Shift Leader classes provided by the Corporate Training Department
Education and Experience
Restaurant experience highly preferred
Physical Demands
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Hourly Shift Manager
The Hourly Shift Manager will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while...
Shift Manager
You will help operate the restaurant on a day-to-day basis as a Shift Manager. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job, you:. You will help the management team, ensuring that every shift operates smoothly. ...
Civil Construction Operations Manager
We are seeking a dynamic and experienced Civil Construction Operations Manager to join our team and lead our construction operations to new heights. The Civil Construction Operations Manager will play a pivotal role in overseeing and managing the execution of our diverse portfolio of heavy civil pro...
General Manager - Team Lead
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. Zaxby's General Manager Development Plan and Operations Excellence Capstone Class. Food Safety Certification and Manager Certification. Complete performanc...
Operations / Production Manager (Accelerated Development Program)
Operations / Production Manager (Accelerated Development Program). As an Operations / Production Manager, you will guarantee and drive the collective performance of the workshop to achieve important performance goals in safety, machine availability, quality, delivery and cost established with the Pl...
Office Manager - State Farm Agent Team Member
Being a Team Leader capable of assisting the Agent in recruiting, hiring, training and supervising team members. In this role you will be responsible for achieving a sales quota and also coaching other team members and insuring agency processes are followed. Being a goal oriented Team Leader, capabl...
Insurance Account Representative - State Farm Agent Team Member
As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Work alongside your agencys team to ensure succ...
Production Supervisor
At least 5 years' experience in the automotive industry or other manufacturing industry, familiar with production management, lean/continuous improvementI or industrial engineering;. ...
Production Supervisor
Production Supervisor on 2nd shift. Addresses all production emergencies and any requests from other department supervisors in a reasonable and professional manner. As the market share leader in exterior automotive lighting, NAL provides advanced lighting technology, engineering design expertise, an...
Technical Operations Manager
The Group Controls Manager position is responsible for managing general operations for this group including variety of projects simultaneously while also being responsible for managing a team of analysts and other resources. This team provides end to end support of clients enrolled in any group and ...