Member Services Representative, AACU Mortgage Processing
Member Services Representative, AACU Home Equity Center
3+ month contract with the potential to extend
Fort Worth TX
Responsible for reviewing home equity loan requests and assisting Credit Union members with closing their loan.
100% onsite
Potential for OT opportunities
Interviews will be 2 rounds : 1st is phone screen, 2nd onsite
Would prefer candidates with little or no mortgage experience
Principal Duties and Responsibilities
Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
Meet deadlines and assists with production goals
Perform other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications
High school diploma or GED
Preferred Qualifications
Previous banking or Credit Union experience
Previous mortgage lending experience
Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
Previous Residential Mortgage Closing and Funding experience
Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys
Knowledge, Skills & Abilities
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
Skilled in above average interpersonal and communication skills and professional telephone manners
Ability to effectively communicate with all levels both verbally and written
Ability to speak, read, and write Spanish is a plus
Ability to work well under deadlines and high volume pressure
Ability to work in a diverse work environment
Ability to quickly learn and adapt well to change
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to maintain satisfactory performance and attendance
Ability to pass applicable and Credit Union pre-hire compliance checks
Member Services Representative - Hiring Immediately!
Member Services Representative. Build Lasting Relationships: Be a dependable resource for our members by being available, offering products and services that meet their needs, and always putting them first. You ll be the voice of our company, providing our members with timely, courteous, and persona...
Member Services Representative, AACU Mortgage Processing
Member Services Representative, AACU Home Equity Center. Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department. Responsible for reviewing home equity loan requests and assisting *** Credit Un...
Bilingual Member Services Representative
A company is looking for a Member Services Representative fluent in Cantonese or Mandarin. ...
Member Services Rep -aacu Mortgage Processing-10120
Job Title: Member Services Rep-AACU Mortgage Processing. Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Represent the Mortgage Department in various Credit Union days, seminars and other special proj...
Member Services Representative (Holiday Loan Processing)
Member Services Representative (Holiday Loan Processing). Responsible for working directly with Loan Officers and client’s Credit Union members to make the Holiday Loan experience the best it can be. Ability to exercise excellent member and customer service skills. Above average ability to interact ...
Member Services Representative - Substitute
Provide a safe and secure environment for all members. Communicate with members and a create a high level of customer service. Communicating with, promoting, touring, and assisting prospects and potential members. Operating and Assisting applicable members with use of Tanning, hydro, and Total Body ...
Member Services Representative Weekend
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member e...
Member Services Representative Overnight
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Take prospective members on tours then assist them with the new account sign-up process. Facilitate needed updates to member’s accounts. Respond ...
Bilingual Financial Services Representative (FULL-TIME)
We are looking for bilingual financial services representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. FINANCIAL SERVICES REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Relevant experience in ban...
Member Services Representative Part Time Weekend
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceedi...