A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers.Key ResponsibilitiesAssist customers via email or chat, troubleshooting issues and answering questionsMeet and exceed individual performance metrics for a Technical Support SpecialistContribute to strategic projects and advocate for bug fixes with the Integration Quality TeamRequired QualificationsAt least 4 years of experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule that includes weekendsStrong productivity and efficiency in handling customer inquiriesDemonstrated accountability for outcomes and metrics
Senior Support Specialist, Grade F
Reporting to the Assistant Dean, School of Education, the Senior Support Specialist performs a full range of secretarial duties supporting senior leadership in the Dean’s office. Senior Support Specialist, Grade F. The work we do at Hofstra supports the education and well-being of our students, and ...
Senior Technology System Support Specialist
Reporting to the Director of Technology Systems, the Senior System Support Specialist plans, leads and executes hardware and software supports and maintenance activities for Public Safety department systems, client computers of both administrative and security functions. Provide technical support fo...
Bilingual Vietnamese Senior Customer Support Specialist
A company is looking for a Senior Customer Support representative for a remote position. ...
Senior Platform Support Specialist - Enterprise
Senior Platform Support Specialist - Enterprise, Avangrid Management Company, LLC, Rochester, NY:. Leads and designs technical support and solutions for the installation, configuration, and maintenance of IBM, EMC, NETAPP, and Commvault storage and backup platforms supporting Hyper-V, Redhat, Vmware...
IT Senior Technical Specialist
A company is looking for an IT Senior Technical Specialist to join their dynamic team. ...
Senior User Support Specialist II
CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. Senior User Support Specialist. Employment Type: Full Time, Senior-level. Here at CGS, we offer an environment in which our employees feel supported,...
Senior Technical Support Analyst
A company is looking for a Senior Technical Support Analyst to assist customers in effectively utilizing their software to meet business objectives. ...
Senior Tier One IT Technical Support Analyst
Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. They should respond to technical queries and issues, resolve problems in a timely manner, and provide technical recommendations. Manage the team of Tier One Technic...
Technical Support Specialist- Midtown Manhattan
Our great client in Midtown Manhattan has an immediate opening for a Technical Support Specialist. Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated to a Senior Technician in Milwaukee. Full desktop support including; diagnosing desktop and support systems issues, reimagin...
Technical Support Specialist
Technology Support Specialist, Brooklyn Campus. Thisposition is responsible for providing on-going maintenance and support for thePC/LAN environments with timely, courteous service to all campusdepartments. The technician is also responsible for installation andon-going support for all PC related ap...