Overview
As a Shula's Restaurant Manager at the Hilton University of Florida Conference Center, you'll have the opportunity to create unforgettable experiences for our guests while leading a passionate team.
You'll be responsible for overseeing all aspects of the restaurant's operations, from managing staff and ensuring guest satisfaction to maintaining financial performance.
Responsibilities : Oversee Daily Operations : Manage the day-to-day operations of the restaurant, room service, and bar, ensuring smooth and efficient service.
Human Resources Management : Recruit, hire, train, and develop your team to ensure their success. Conduct performance reviews, provide coaching and mentorship, and address any issues promptly.
Compliance and Standards : Ensure compliance with company policies, procedures, and regulations, including safety standards, health codes, and franchise guidelines.
Financial Management : Forecast, monitor, and control budgets to maximize revenue and minimize expenses. Analyze financial data to identify areas for improvement and make informed decisions.
Guest Satisfaction : Respond to customer feedback and proactively address any concerns. Identify opportunities to enhance the guest experience and implement strategies to improve customer satisfaction.
Marketing and Promotions : Develop and implement marketing and promotional initiatives to attract new guests and drive sales.
Collaborate with the hotel's leadership team to create effective campaigns. Quality Assurance : Maintain a high standard of cleanliness and sanitation in all areas of the restaurant.
Ensure that food and beverage quality meets the highest standards. Qualifications Minimum 3 years of progressive, upscale restaurant management experience.
Strong financial acumen and business acumen. Excellent communication and interpersonal skills. Ability to lead and motivate a team.
Passion for providing exceptional customer service. Strong organizational and time management skills. Ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office Suite.
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As a Shula's Restaurant Manager at the Hilton University of Florida Conference Center, you'll have the opportunity to create unforgettable experiences for our guests while leading a passionate team. You'll be responsible for overseeing all aspects of the restaurant's operations, from managing staff ...
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