A company is looking for a Service Desk Technician to join their IT team.Key Responsibilities : Manage, track, and resolve IT tickets using a ticketing systemProvide in-person and remote support for IT-related issues, including setup and troubleshootingAssist in onboarding new employees by setting up IT equipment and accountsRequired Qualifications : Proven experience in a Service Desk or IT Support roleFamiliarity with Help Scout or similar ticketing platformsStrong knowledge of computer hardware, software, and networking conceptsExperience with supporting Windows and Macintosh systemsHigh school diploma or equivalent;
relevant certifications or degrees are a plus
IT Service Desk Technician
A company is looking for an IT Service Desk Technician. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills. ...
Service Desk Technician - Specialist III
The NREL Service Desk is the first point of contact across our laboratory for IT troubleshooting and request fulfillment. We are a highly collaborative team of technicians who work both independently as individual technicians and often as a group to solve complex IT issues. NREL's Information Techno...
Service Desk Technician
A company is looking for a Service Desk Technician in Boston, Massachusetts. ...
IT Service Desk Technician
The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues. Primoris is also unique in our ability to partner with other Primoris Business Operating Units to combine a mix of sol...
IT Service Desk Technician (Tier 2)
Continual Service Improvement: Provides a stable Service Desk environment to effectively and efficiently perform procedures to ensure IT services meet Service-Level Requirements (SLR). Service Request and Incident Management: Accountable for Tier 1 (Service Desk Technicians) performance and adherenc...
Service Desk Technician
Service Desk Technician Level II. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level and onsite support throughout the organization. Experience with desktop operating systems,...
IT Service Desk Technician (Tier 1)
Continual Service Improvement: Provides a stable Service Desk environment and effectively and efficiently performs procedures to ensure IT services meet Service-Level Requirements (SLR). Under general supervision, performs a variety of computer systems administration, operations and support tasks as...
Service Desk Support Technician
You will be working on a team of 12 other ServiceDesk Techs and in an organization of about 80 people across ServiceDesk, helpdesk and desktop. Our client is looking to bring on Service Desk Support Technicians to become part of a highly motivated, top tier team of IT professionals. Strong experienc...
HHS Service Desk Technician
SAIC is hiring a Service Desk Agent to support HHS in Broomfield, CO. We are the front line of contact for technical issues and questions for the US Department of Health and Human Services. Provide excellent customer service to professional end users. Provide front line technical support to local an...
IT Help Desk Technician (Secret Clearance Required) - Security Clearance Required
Our ideal candidate will provide end-user assistance at the workstation or docking stations, and perform troubleshooting and repair services for all hardware and software issues, movement of and reinstallation of IT assets during personnel moves, changes and deletions to deployed IT assets, printers...