Sr. Manager, Systems Development Engineering, Ship With Amazon

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers on time, with low cost.

We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered.

Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.

That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage.

We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services.

Oh, and we will need great leaders too (this is where you come in read on).

What will you do?

As a L7 Sr. Manager, SysDev, you will be responsible for leading the team that owns the execution of the technical roadmap and development of key technology supporting the Sales and Marketing functions.

This leader will work closely with business stakeholders to align technology solutions to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.

Key job responsibilities

• Manage a team of SysDev, AppDev, and Solution Architects responsible for the design, development, and delivery of low-code technology solutions supporting Sales and Marketing functions
• Own the multi-year execution of the roadmap and investment plan for commercial off the shelf (COTS) solutions, including integrations with other first-party and third-party tools, system governance, security and data enrichment, and technology infrastructure
• Collaborate closely with internal technical teams and business stakeholders to deliver tools that can scale globally
• Partner with Product to conduct discovery and market research to evaluate new COTS products
• Implement agile development processes, DevOps practices, and robust testing to deliver high-quality, scalable software products
• Hire, develop, and retain top technical talent to build a high-performing, innovative team
• About 10% travel required

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 10+ years of experience in Sales and Marketing automation (Salesforce, Pardot, Marketo, Adobe Analytics, CMS) with at least 3-5 years in a leadership / people manager role
• Experience with integrating first-party and third-party platforms via API
• Proven track record of delivering complex, enterprise-grade technology solutions in a fast-paced, deadline-driven environment
• Excellent communication, stakeholder management, and cross-functional collaboration skills
• One or more Salesforce certifications

PREFERRED QUALIFICATIONS

• Experience with software engineering
• Experience with APEX or similar object-oriented programing language
30+ days ago