A company is looking for a Supervisor, Data and Client Production Support Operations (iSeries / File Processing) - REMOTE.
Key ResponsibilitiesLead and oversee the 365x24x7 IT Data and Client Production Support Operations teamEnsure adherence to service level targets and manage ticket handling for client-related issuesDrive process improvements and create foundational documentation for operational functionsRequired QualificationsBachelor's degree in computer science or related field, or 4+ years equivalent experience with at least 1 year in a supervisory roleThree years of experience in financial services preferredExperience with establishing SLAs and availability goalsBroad knowledge of technology including SQL, Windows Servers, Networking, and ETL processingFamiliarity with methodologies like AGILE, Lean Six Sigma, and ITIL
Data Production Support Supervisor
A company is looking for a Supervisor, Data and Client Production Support Operations (iSeries/File Processing) - REMOTE. ...
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