Dealer School

PENN Entertainment
Alton, IL, US
Full-time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

  • Attends Dealer School for the duration of the school while having satisfactory attendance according to Argosy Alton’s local Attendance policy.
  • Provides accurate and efficient dealing at assigned table game.
  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
  • Provides prompt, courteous, and accurate dealing at assigned table(s).
  • Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
  • Performs accurate chip and cash transactions according to established policies.
  • Receives wagers from customers and pays the appropriate game outcomes.
  • Maintains game security and protects company assets at all times.
  • Assists guests and / or trainers in understanding the rules and ensures adherence to established policies and procedures.
  • Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
  • Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.
  • Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters. Please note this is not a toked position, as this position would only be working in a training facility.

Participation and selection for Dealing School does not guarantee future offers of employment

BRING US YOUR BEST.

  • High School Diploma or ; or six months experience in a customer service field; or equivalent combination of education and experience.
  • Must be able to attend class for approximately 4 weeks. School will start September 12th.
  • Must have ability to commit to 8 hours a day (10 am - 6 pm) 3 days a week (Wednesday, Thursday, and Friday) for approximately 4 weeks.
  • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
  • Must be able to successfully complete a basic math test.
  • Must possess excellent interpersonal skills.
  • Ability to respond calmly in fast-paced environment.
  • Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
  • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

STAY IN THE GAME. FOLLOW US.

30+ days ago
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