Enterprise Systems Manager - Jefferson County

TARGET CLOSE DATE : 07 / 15 / 2024

07 / 15 / 2024

Note : This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System.

Grade 36

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JOB SUMMARY :

Jefferson County is seeking a well-qualified Enterprise Systems Manager (ESM). An ESM plays a critical role in maintaining, updating, and integrating enterprise-wide systems and processes.

Their responsibilities include overseeing the design, development, and implementation of enterprise systems, ensuring seamless operation, conducting system audits, collaborating with various teams, managing resources, coordinating with vendors, and resolving system issues.

They work closely with IT departments to address business needs and facilitate communication between diverse IT systems and technologies.

The ESM is responsible for the efficient functioning of the county’s IT infrastructure, including hardware, software, networks and other relevant details such as system security, user training, and policy enforcement.

ABOUT THE PERSONNEL BOARD OF JEFFERSON COUNTY MERIT SYSTEM :

The Personnel Board of Jefferson County (Personnel Board) Merit System is responsible for ensuring fairness and merit in hiring and promotion, avoiding favoritism or political influence.

Our goal is to attract and retain qualified and professional employees for the public sector. The Merit System includes a wonderfully diverse set of city governments, ranging from smaller, community-minded towns to vibrant, bustling cities.

Our network consists of nearly 8,000 dedicated public servants, who want to make a positive impact on our communities. We offer many rewarding careers, from public safety and city management to IT, healthcare, skilled trades, engineering and more.

A CAREER WITHIN THE MERIT SYSTEM :

The Merit System is unique as an individual typically only submits one application for a position (e.g., administrative clerk) and that single application can result in employment opportunities with potentially 23 different cities and agencies within Jefferson County, Alabama.

These agencies range from the City of Birmingham and 16 surrounding suburban cities to the Jefferson County Commission, Department of Health, and three additional governmental agencies.

In the Merit System, you can enjoy the security and benefits of a public sector job with growth potential. Whether you're passionate about public safety, technology, or anything in between, there's a place for you in the Merit System.

About Jefferson County

Jefferson County, located in Central Alabama, is a beautiful region nestled in the rolling foothills of the Appalachian Mountains.

Jefferson County encompasses one of the 60 largest metropolitan areas in the country and the region’s low cost of living, coupled with a high quality of life have created a great place to work, play, and raise a family!

With a population of 658,466, Jefferson County is the most populous county in the state. Its county seat, Birmingham, is a wonderfully diverse city with a metropolitan area that features something for everyone.

It is diversity that many believe to be Jefferson County’s greatest strength and strongest appeal. With Birmingham’s role in the Civil Rights movement in the 1960’s, this region has blossomed into an area that embraces, values, and celebrates diversity.

Residents have an appreciation for progress and cultures, all being a unique part of the charm and character that makes this such a lively and special community.

When you arrive in the area, you immediately notice that there is an excitement about Jefferson County. It is a thriving metropolitan area encourages an innovative spirit of progress and a driving force in the region’s economic growth.

Community partnerships align efforts to foster job creation and bolster the region’s competitiveness as a desirable location with a high quality of life.

Vibrant banking and educational institutions are driving forces in the metro economy. Jefferson County is home to one of largest banking centers in the southeast, and the University of Alabama at Birmingham ranks in the top 15% of all universities worldwide.

The County is also home to nationally recognized dining, world-class attractions, parks, events, and other activities to see and do.

• Jefferson County’s residents can walk the trails of Ruffner Mountain, the second largest urban nature Preserve in the country;
• frequent its many restaurant, shopping, and entertainment districts; sample wine made from local fruit along the local Wine Trail;

visit the Civil Rights District; tour the Barber Vintage Motorsports Museum; and visit the nationally acclaimed Alabama Symphony, among many other amenities and attractions.

A Career with Jefferson County

Jefferson County provides vital services to the residents of the County through over 2,000 employees in 26 departments including Finance, Roads and Transportation, Information Technology, Human Resources, Land Planning, Environmental Services, Tax Assessor, Tax Collector, Board of Equalization, Cooper Green Mercy Health Services, plus more.

Our diverse group of employees utilizes their knowledge, skills and abilities by working together to provide quality and effective public services to our residents to ensure needs are met.

Jefferson County contributes to and strengthens the quality of life of its residents for more economic prosperity!

Employment with the County provides an opportunity to work in an environment that fosters a culture of teamwork and community, promotes employee growth and development, and emphasizes accountability to fellow coworkers and the community.

Jefferson County strives to provide and maintain a highly competitive compensation structure, excellent health and medical benefits, and a strong and secure retirement and pension plan, along with other employee wellness benefits and programs.

Working with Jefferson County provides not only the opportunity for a productive and secure career, but also a career that provides meaning and the opportunity to truly make a difference.

Website : Minimum Requirements

Minimum Requirements

To be considered for employment in this position, a candidate possess at least one of the following options :

Option A :

Enterprise software project management, process engineering, or resource management experience to include leading business requirement gatherings, develop and manage work breakdown structure, manage a project budget, and monitor and report on project status to leadership / stake holders.

Experience in all aspects of Software Development Life Cycle - SDLC (e.g., AGILE, Waterfall, SCRUM, software change control, quality assurance, version control, patch management) to include assessment development, testing, and evaluation.

Experience in management of technical staff (e.g., Programmers, Systems Analysts) to include assigning and monitoring project management work.

Experience developing and managing a divisional budget.

Experience managing internal controls over enterprise workflows, projects, and software systems to ensure compliance with local, state and federal requirements.

Option B :

Enterprise software project management, process engineering, or resource management experience to include leading business requirement gatherings, develop and manage work breakdown structure, manage a project budget, and monitor and report on project status to leadership / stake holders.

Experience in software implementation and review, including software change control, quality assurance, version control, patch management) to include assessment development, testing, and evaluation.

Experience in management of technical staff (e.g., Project Managers, Analysts and consultants) to include assigning and monitoring project management work.

Experience developing and managing a divisional budget.

Experience managing internal controls over enterprise workflows, projects, and software systems to ensure compliance with local, state and federal requirements.

Preferred qualifications :

Experience with Human Resources.

Experience with Finance.

Experience with Information Management Systems.

Job Duties :

Typical job duties include, but are not necessarily limited to :

Oversees and manages the planning, execution, monitoring, and completion of system application and enterprise projects in order to mitigate and resolve technical issues.

Determines IT needs requirements, options, and solutions through interviews, observations, analysis, and research to ensure efficient workflow and establish needed request for proposal specifications in order to meet division’s, department’s, and / or jurisdiction’s system application needs.

Assists in the development and maintenance of technology solutions for department or municipality to ensure that systems, programs, and / or applications are performing according to users’ expectations and established standards / baselines / metrics.

Establishes information system and technology-based policies and procedures for technical and non-technical staff (e.g., department heads, managers) by reviewing and implementing up-to-date computer science best practices.

Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and / or guidelines.

Assigns the work of technical and / or support staff by analyzing staff workload (e.g., number of projects assigned, size and scope of projects, etc.

delegating work tasks, establishing expectations and timelines for completion, and adjusting responsibilities as needed.

Prepares, monitors, and administers departmental or organizational budget by reviewing spending trends, expenditure reports, analyzing financial data and ensuring expenditures are within annual budgetary limits.

Interviews, makes hiring recommendations, conducts performance evaluations for management personnel who are responsible for direct supervision of a large staff of clerical, technical and professional employees engaged in developing, implementing and compiling data for the various information systems.

Compensation & Benefits

The Jefferson County Commission offers a competitive compensation and benefits package, including :

Salary range : $102,668 - $159,286 (starting salary is commensurate with education and experience)

Flexible work arrangements may be included such as remote / telework options and alternative work schedules (e.g., four 10-hour days).

Such flexible work arrangements must be approved by the Department Director.

Paid vacation and sick leave

Generous holiday schedule

A county-sponsored pension retirement plan

Excellent medical insurance with reasonable employee monthly contributions

Dental insurance

Vision insurance

Health Care Flexible Spending Account

Dependent Care Flexible Spending Account

Employee Assistance Program

Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, and Voluntary Short-term / Long-term Disability options

Group Legal and Identify Theft Protection

Critical Knowledges :

Knowledge of application development tools (MS Visual Studio, Multi-Edit, TSO, etc.).

Knowledge of application, construction, development, and maintenance.

Knowledge of the systems / application development life cycle including analysis methods, procedures, and best practices.

Knowledge of computer languages in a distributed or client server environment.

Knowledge of Object Oriented programming methods(e.g., Visual basic, .NET, Java, etc.).

Work Environment :

Work is conducted almost exclusively indoors in an office or mainframe / server room setting. Work involves use of standard office equipment (e.

g., computer, phone, copier, etc.) as well as the use of enterprise computer equipment (e.g., mainframes, server farms, large scale data back ups).

Work may also require employee to work extended hours (e.g., overtime, holidays, 24 hour on-call) as needed.

Physical Demands :

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods.

Job may also involve occasional light lifting of items or objects weighing up to 50 lbs.

DISCLAIMER : This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500, Option 1, prior to the target close date.

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best-qualified persons available.

The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics.

Employment decisions are made by the Merit System agency where the position exists. Each Merit System agency administers its own equal employment opportunity programs in compliance with applicable state and / or federal laws and regulations.

DISCLAIMER :

This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

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