Personal Lines State Manager- AZ, CT, IN, MD, NJ, NC (Hybrid)

At Selective, we don't just insure uniquely, we employ uniqueness.

Our Business

Selective is a midsized domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years.

Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Working at Selective

At Selective, we don't just insure uniquely we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success.

Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life.

These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans.

Additional details about our total rewards package will be provided during the recruiting process.

Support and execute on the Personal Lines state management, including competitive position in coordination with the Actuarial team.

Act as subject matter expert relative to business results in assigned states, including competitive analysis, and competitor rates and rating plans.

Use various external data sources, which may includes Verisk, HLDI and InsureQuote data to ensure our competitive position allows us to achieve growth and profitability targets.

Proactively manage results by line of business by identifying positive and negative trends and recommending strategies to improve performance.

Partner with Actuarial, Product Development, Advanced Analytics, Legal, State Filings, Claims, SBU, IT and other areas to identify and establish prices, implement changes to our rating plan and achieve the rate change schedule.

Collaborate with Actuarial to initiate and execute on the model refreshes and provide recommendations to changes and / or additional variables to the rating plan.

All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Responsible for the profit and loss for a given line of business and / or state and the rate review process for assigned states and lines of business.
• Collaborate with Marketing, Underwriting and Actuarial to understand market nuances. Perform detailed analysis for state reviews, to include competitive position, loss experience, mix of business, competitor business results and program changes.

Achieve target due dates for filings.

• Submit information to State Filings, IT, Legal, Underwriting, Marketing and / or Claims in order to implement a given rate, product or guideline change.
• Respond to state insurance department objections and ensure that filings are approved on time in order to achieve the rate change schedule.
• Provide communication to Agencies, Marketing, Underwriting and / or Claims for all rate and product changes; coordinate rate and product changes IT.
• Develop complete requirements and signoff of Business Requirements and Systems Requirements documents.
• Develop, analyze, and provide market insight for state or agency reviews for assigned states and lines of business.
• Identify and communicates areas of adverse results, market opportunity and the combination of retention, production and storefronts needed in order to ensure growth targets in a given state and line of business.
• Monitors and acts on business results to achieve target combined ratio.
• Research and analyze competitor rating plans to identify opportunity for leveraging various aspects of their plans to achieve growth and profitability results.
• Partner with leadership in appropriate business areas to design, refine and implement new or update existing rating plans.
• Collaborate with Personal Lines Product Development in order to ensure that regulatory and compliance changes are most effectively implemented in assigned line of business and state.
• Support SBU areas by providing additional analysis and insights into business results, competitive landscape and competitive position.
• Able to analyze large datasets, and be able to efficiently combine and interpret data. Includes leveraging external data (such as InsureQuote, EZ Lynx and PL Rating data) and internal query tools.
• Design and implement improvements in existing analysis and measurements.
• Create and provide educational materials and training programs for agents, marketing and underwriting to ensure thorough understanding of rate plan, product, underwriting guideline changes and related systems changes.
• Presents changes to key stakeholders. Manages change from research and design to post implementation analysis.
• Identify and analyze vendors in order to identify and include additional variables for us in rating.
• Coordinate data append and analysis of results.
• Recommend use for data depending on outcome of analysis.

Requirements and Qualifications :

• Strong technical underwriting knowledge.
• Strong working knowledge of ISO circulars and bulletins and competitor analysis.
• Ability to research independently. Ability to research analyze coverage.
• Ability to communicate needs and collaborate with core stakeholders to complete.
• Ability to manage a project independently.
• Proactive; driven; takes initiative.
• Strong technical skills : Excel, Cognos, SQL, and similar applications.

The following experience is required :

5+ years Product Management or other insurance-related experience.

The following experience is preferred :

• College degree strongly preferred
• 5+ years specific line of business experience
• 3+ years Risk Management
• 3+ years Product Development
• 2+ years Cognos, InsurQuote, Power BI

The expected starting salary range for this role is $116,000 - $167,000. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint.

Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives.

We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences and empowers employees to contribute new ideas that support our continued and growing success.

Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion.

We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance;

address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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