Position Information
General Information Position Number STMP15 Working Title Temporary Summer Tour Guide Leader Division Academic Affairs Department Enrollment Management (Adm) Work Unit Undergraduate Admissions Work Location Gage Undergraduate Admissions - Traveling Vacancy Open To All Candidates Position Designation Non-Student Temporary Employment Type Temporary - Full-time Hours per week 40 Work Schedule Monday-Friday daytime, evening and weekend hours as needed to cover recruitment.
Pay Rate $13 per hour Minimum Experience / Education Graduation from a four-year college or university; or an equivalent combination of education and experience.
Degrees must be received from appropriately accredited institutions upon hire date. Departmental Preferred Experience, Skills, Training / Education : The preferred candidate will be a recent UNC Charlotte graduate and have a strong knowledge of University programs including student services and academics.
Additionally, the preferred candidate will be able to demonstrate exceptional communication and interpersonal skills. Duties and Responsibilities
- Perform the duties of Tour Captain, communicating key tour details with campus partners including Housing, Admissions Staff, Visit Staff, Front Desk Student Workers and Summer Tour Guides.
- Lead Niner Guide operations by recruiting, marketing, training, and scheduling tour guides for Admissions tours and events.
- Assist with Visit Program operations by receiving incoming phone calls at the front desk and making outbound calls to prospective students.
- Assist with Undergraduate Admissions by conducting front desk operations- including welcoming guests to the University.
- Connect visitors with Admissions Counselors utilizing computer software programs such as Slate and NinerQ.
- Conduct check-in for prospective families visiting the University using Slate.
- Updates social media outlets such as Instagram so that the volunteer team remains informed about the University.
- Researches and prepares special projects as assigned.
- Articulates the value of a UNC Charlotte education in a variety of forums.
Other Work / Responsibilities Necessary Licenses or Certifications
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General Information Position Number STMP15 Working Title Temporary Summer Tour Guide Leader Division Academic Affairs Department Enrollment Management (Adm) Work Unit Undergraduate Admissions Work Location Gage Undergraduate Admissions - Traveling Vacancy Open To All Candidates Position Designation ...
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