Senior Hospitality Manager, Experiences (Financial Services Client)

Senior Hospitality Manager, Experiences

Responsible for planning and executing event and experiential marketing programs.

Our headquarters is in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA. We will also consider a remote-based working arrangement for qualified candidates with East Coast working hours as a prerequisite.

Do you consider yourself a hospitality specialist and claim excellence as your standard?

Skilled with running multiple hosting programs across the globe?

If you have exceptional account management skills, are a standout colleague, and are passionate about ensuring guests at major events enjoy the best experience possible, this could be the role for you.

We are currently seeking an enthusiastic and highly motivated Senior Hospitality Manager to assist in the development and execution of guest programs for one of our key clients in soccer. The role requires operational experience and excellent understanding of high-end hospitality and customer hosting, in-person event operations, as well as account management. You enjoy working in a team environment and know how to effectively work with clients and partners to deliver premium service in a fast-paced atmosphere.

The candidate will be responsible for delivering successful guest experiences, sourcing local suppliers, logistics planning, and on the ground event execution for global hospitality events at FIFA World Cup. You are organized and detail oriented, willing to travel and work across multiple geographies and take pride in delivering a flawless event. Enjoy the challenge of working at the speed of light and balancing sophisticated programs? We do too. You will be able to work on multiple projects simultaneously, delivering exciting and exclusive programs to our clients.

The work you'll do :

• Strategic and operational planning of C-suite level FIFA hospitality programs offering unique content, experiences, and best-in-class delivery
• Operational planning of detailed hospitality packages, including (but not limited to) transportation, logistics, talent procurement, staff operations, and venue management
• Event development including (but not limited to) scheduling, logistics, health and safety, insurance, creative production, and briefing documentation providing in-depth brand relevant content and insight
• Research, procure, and contract relevant third-party suppliers
• Financial account management including the creation of budgets, tracking, and reconciliation
• Development and delivery of pre- and post-event reporting
• On-site management of C-suite level guests
• Management of direct reports as assigned
• Leadership of client relationships, day-to-day account management, project management, internal team coordination
• Development of operational program strategy; driving through to execution
• Proactive thinking to foresee issues and propose solutions before they arise
• Financial management of invoices, vendor payments, budget tracking documents, and reporting and reconciliation on overall project finances
• Coordination with other global Octagon account teams to ensure efficiencies and best practices across regions
• Management of junior account staff, overseeing specific project workstream deliverables

The bigger team you'll join :

Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

Who we're looking for :

The base range for this position is $65,000 75,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background pertinent experience, and qualifications.

Octagon's comprehensive benefit package includes :

Octagon is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.