A company is looking for a Director of CX Strategy to enhance customer experiences through human-centered design and strategic consulting.
Key ResponsibilitiesOversee research initiatives and lead ideation workshops to enhance customer experiencesDevelop and refine customer journey maps and personas, ensuring they reflect customer insightsGuide the implementation of CX initiatives and establish metrics to track effectivenessRequired Qualifications8+ years of experience in a consulting firm and / or digital agencyExpertise in various CX research methods, including qualitative and quantitative approachesDeep understanding of customer journey mapping and persona developmentExperience with service design principles and methodologiesFamiliarity with tools for product / service definition and behavioral models
Director of Customer Success Enablement
A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals. ...
Senior Director, Audience Strategy and Growth
We are seeking an experienced Senior Director of Audience Strategy and Growth to lead our growth and audience development efforts. Lead a team of professionals, some direct reports, and others collaboratively in engaging all parts of our audience segments on all platforms. Proven track record of gro...
Associate Director of Media Strategy
A company is looking for an Associate Director, Paid Media Strategy to lead integrated marketing strategies for clients. ...
Director of Strategy, Solar, Energy and Utilities
Development of Energy-specific aspects of annual 3-year plan, taking ownership of key sections (e. Attend relevant industry events to meet with customers and prospects to stay abreast of industry trends and customer needs. This is a hybrid position and involves regular performance of job responsibil...
Senior Director of User Experience
A company is looking for a Senior Director, User Experience to lead their Product team in driving user-centered design and enhancing product experience. ...
Director of Health, Patient Experience
The role of Director is integral to supporting the US Public Affairs Health team’s continued business growth, with a primary focus on expanding our presence in the public healthcare sector, particularly within federal markets such as Centers for Disease Control and Prevention, Centers for Medicare a...
Assistant Director for Bar Advising - Office of Career Strategy - Georgetown University Law Center
They also work closely with students and alums of Georgetown Law and interact with individuals in other offices of Georgetown Law, including Georgetown’s Ethics Counsel and the Office of Accessibility Services. Assistant Director for Bar Advising - Office of Career Strategy - Georgetown University L...
Intelligence Operations Specialist (Partner Engagement Strategy, Oversight, and Synchronization)
Duty Description Overview: The Office of the Under Secretary for Defense for Intelligence and Security (OUSD(I&S)) is committed to deepening alliances and foreign partnerships in support of the National Defense Strategy (NDS). Co-manages the PE Strategy team along with the PE Strategy team chief, an...
Director of Marketing and Digital Strategy
Reporting to the Assistant Vice President of Marketing, the Director of Marketing and Digital Strategy is responsible for the day-to-day development and strategic implementation of the University’s strategic brand, marketing and digital initiatives. A bachelor’s degree in an appropriate area and eig...
Director of US Government Strategy & Engagement
Director of US Government Strategy & Engagement is responsible for leading Metrea’s development and execution of strategy to engage with U. D/USGE will be a senior member of the Strategy team and is expected to contribute across the Strategy team and wherever relevant to the enterprise. In particula...