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Customer Service Advocate

VirtualVocations
Huntington Beach, California, United States
Full-time

A company is looking for a Customer Service Advocate I to provide support for members and providers.Key ResponsibilitiesRespond to member and provider inquiries, ensuring timely and accurate supportResolve basic issues and mitigate complaints to prevent escalationDocument communications and maintain quality standards in a high-paced contact center environmentRequired QualificationsHigh School diploma or GED requiredEntry-level position with little to no previous experience neededCall center experience is highly preferredExperience with multitasking across multiple systems and programs is preferredCompliance with quality standards and regulations is necessary

7 days ago
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